| Subject: Problems Installing Speedtouch USb 330 modem on new PC with Vista Home Premium |
| Group: microsoft.public.windows.vista.hardware_devices |
| Date: 9/6/2008 8:45:54 AM |
| From: Vista Newbie [Email Address Protection] |
I bought a new laptop with win Vista Home Premium, preloaded. Modem wouldnt work to connect to net. So after several attempts and calls to my ISP technical support dept, in order to correct the problems and having no joy, apart from they are sending out a new disk and modem to install. Which could take 3 weeks. So, I downloaded the drivers on disk from Thomson, getting v4.1 for usb 330 speedtouch which is the UK one. I removed all old drivers etc and rebooted and installed the new drivers, at end asked for ISP details etc all seemed to go ok, put in 0,38 for vpi/vci, said connection successful and ready to use. I can use it, but when i send for my mail it asks me if i want to swop to my other connection or try and use the existing connection. It downloads mail, and Mcafee didnt work the first time, it does now. Should i leave well alone as long as i have a connection that is working? The problems are! My Taskbar says Speedtouch ADSL Modem is not plugged in and all the four squares are purple in colour. When i look in Devices it is not under Modems, its listed under USB Controllers and it is using Ipwdm.sys as its driver, and there are two other drivers listed st330 and str330.sys in the File Driver list. I have an Icon saying USB cable is connected in Taskbar. Under my Network adapter it says Speedtouch ppp and it is using using driver stppp.sys. I have been told that there should be 5 drivers in total Ipwdm.sys, st330, st330.sys, st33064, stbus.sys. However it might appear a silly question on hear, but i havnt a clue which device uses which drivers. If we knew this, surely you could then just point at them using the hardware wizard, or upgrade and select them. Can somebody please help, it would be very much appreciated. Newbie -- Vista Newbie ------------------------------------------------------------------------ Vista Newbie's Profile: http://forums.techarena.in/members/vista-newbie.htm View this thread: http://forums.techarena.in/vista-hardware-devices/1033557.htm http://forums.techarena.in |
| Back |
| Subject: Re: Problems Installing Speedtouch USb 330 modem on new PC with Vista Home Premium |
| Group: microsoft.public.windows.vista.hardware_devices |
| Date: 9/6/2008 12:50:51 PM |
| From: "Timothy Davis [MSFT]" [Email Address Protection] |
Hi Newbie, Most modems nowdays come with an ethernet port which you can connect to a router (or directly to your PC). I usually discourage folks from using the USB connection on the modems, as the drivers generally suck (as you have experienced). These drivers tend to have a bad crash rate to install rate ratio. If your xDSL modem doesn't have an ethernet port, you may want to ask your ISP for one that does. "Vista Newbie" <Vista.Newbie.3fbqfd@DoNotSpam.com> wrote in message news:Vista.Newbie.3fbqfd@DoNotSpam.com... > > I bought a new laptop with win Vista Home Premium, preloaded. Modem > wouldnt work to connect to net. So after several attempts and calls to > my ISP technical support dept, in order to correct the problems and > having no joy, apart from they are sending out a new disk and modem to > install. Which could take 3 weeks. So, I downloaded the drivers on disk > from Thomson, getting v4.1 for usb 330 speedtouch which is the UK one. I > removed all old drivers etc and rebooted and installed the new drivers, > at end asked for ISP details etc all seemed to go ok, put in 0,38 for > vpi/vci, said connection successful and ready to use. I can use it, but > when i send for my mail it asks me if i want to swop to my other > connection or try and use the existing connection. It downloads mail, > and Mcafee didnt work the first time, it does now. Should i leave well > alone as long as i have a connection that is working? The problems are! > > My Taskbar says Speedtouch ADSL Modem is not plugged in and all the > four squares are purple in colour. When i look in Devices it is not > under Modems, its listed under USB Controllers and it is using Ipwdm.sys > as its driver, and there are two other drivers listed st330 and > str330.sys in the File Driver list. I have an Icon saying USB cable is > connected in Taskbar. > Under my Network adapter it says Speedtouch ppp and it is using using > driver stppp.sys. I have been told that there should be 5 drivers in > total Ipwdm.sys, st330, st330.sys, st33064, stbus.sys. However it might > appear a silly question on hear, but i havnt a clue which device uses > which drivers. If we knew this, surely you could then just point at them > using the hardware wizard, or upgrade and select them. Can somebody > please help, it would be very much appreciated. > > Newbie > > > -- > Vista Newbie > ------------------------------------------------------------------------ > Vista Newbie's Profile: > http://forums.techarena.in/members/vista-newbie.htm > View this thread: > http://forums.techarena.in/vista-hardware-devices/1033557.htm > > http://forums.techarena.in > |
| Back |
| Subject: Re: Problems Installing Speedtouch USb 330 modem on new PC with Vista Home Premium |
| Group: microsoft.public.windows.vista.hardware_devices |
| Date: 9/6/2008 2:42:00 PM |
| From: Vista Newbie [Email Address Protection] |
Thanks for reply, this must be what they are sending, they said it doesnt need device drivers to work. I will leave well alone until i get it i think. Once again, thanks for replying. Vista Newbie -- Vista Newbie ------------------------------------------------------------------------ Vista Newbie's Profile: http://forums.techarena.in/members/vista-newbie.htm View this thread: http://forums.techarena.in/vista-hardware-devices/1033557.htm http://forums.techarena.in |
| Back |
| Subject: Re: Problems Installing Speedtouch USb 330 modem on new PC with Vista Home Premium |
| Group: microsoft.public.windows.vista.hardware_devices |
| Date: 9/7/2008 6:54:04 PM |
| From: "Timothy Davis [MSFT]" [Email Address Protection] |
Be sure to uninstall all of the software from the previous modem before working with the new modem your ISP sends you. "Vista Newbie" <Vista.Newbie.3fc73c@DoNotSpam.com> wrote in message news:Vista.Newbie.3fc73c@DoNotSpam.com... > > Thanks for reply, this must be what they are sending, they said it > doesnt need device drivers to work. I will leave well alone until i get > it i think. Once again, thanks for replying. > > Vista Newbie > > > -- > Vista Newbie > ------------------------------------------------------------------------ > Vista Newbie's Profile: > http://forums.techarena.in/members/vista-newbie.htm > View this thread: > http://forums.techarena.in/vista-hardware-devices/1033557.htm > > http://forums.techarena.in > |
| Back |