| Subject: Microsoft Mail in Vista |
| Group: microsoft.public.windows.vista.mail |
| Date: 9/3/2008 5:46:01 PM |
| From: =?Utf-8?B?TWVsYW5pZSBSdXNzZWxs?= [Email Address Protection] |
I have tried to set this up, followed instructions my ISP, Verizon.net provided, but keeps asking me for username and password. I fill it in, but keeps asking me anyway. Thank you |
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| Subject: Re: Microsoft Mail in Vista |
| Group: microsoft.public.windows.vista.mail |
| Date: 9/3/2008 8:42:28 PM |
| From: "Gary VanderMolen" [Email Address Protection] |
Either you are entering the wrong username/password, or else that account is corrupted. One thing you might try as a possible quick fix is to delete that corrupted account, restart Windows Mail, then=20 recreate that mail account. If that doesn't fix it, more drastic=20 measures will have to be taken. That type of account corruption is often caused by interference from a non-compatible antivirus program. Which antivirus are you running? As a minimum, email scanning in the antivirus must be turned off,=20 although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled. If turning off the email scanning function does not resolve your = problem, consider upgrading to Windows Live Mail, because it is less prone to=20 suffering bad effects from overly aggressive antivirus programs. http://get.live.com/wlmail/overview Email scanning in any antivirus must be disabled, for reasons=20 explained here: http://thundercloud.net/infoave/tutorials/email-scanning/index.htm=20 --=20 Gary VanderMolen, MS-MVP (Mail) "Melanie Russell" <msrussell2@verizon.net> wrote in message = news:68EE2B60-AC17-4954-8FF2-E34EAA05AF25@microsoft.com... > I have tried to set this up, followed instructions my ISP, Verizon.net = > provided, but keeps asking me for username and password. I fill it = in, but=20 > keeps asking me anyway. > Thank you |
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