| Subject: 2 IE 7s in Vista Ultimate Why? |
| Group: microsoft.public.internetexplorer.general |
| Date: 9/3/2008 12:24:08 PM |
| From: =?Utf-8?B?QnV0Y2hlcmJveQ==?= [Email Address Protection] |
Recently installed fresh Vista Ult 64-bit. There are two IEs, one shows 64-bit. Often use the non-64-bit. Now when I try to open it, get IE will shut down msg. It does so and I can use it when it's finished doing so, but can't open Tools or manage add on; however, IE 7 64-bit works fine, no issues except sites that want to give me the Adobe download and it's not 64-bit so it won't load. Questions: Why two versions? How can I fix the Ie 7 non-64bit? Any, any hints or possible solutions received will be pursued with vigor! Thanks, C |
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| Subject: Re: 2 IE 7s in Vista Ultimate Why? |
| Group: microsoft.public.internetexplorer.general |
| Date: 9/3/2008 1:27:46 PM |
| From: "PA Bear [MS MVP]" [Email Address Protection] |
Is the machine fully patched at Windows Update? Are you running Vista or Vista SP1 now? A1. It's default behavior in all Windows x64 versions. A2. In no certain order: How to troubleshoot Internet Explorer 7 issues in Windows Vista: http://support.microsoft.com/kb/936215 How to optimize or reset Internet Explorer 7: http://support.microsoft.com/kb/936213 Internet Explorer stops responding, stops working, or restarts (Guided Help) http://support.microsoft.com/gp/pc_ie_intro -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ Butcherboy wrote: > Recently installed fresh Vista Ult 64-bit. There are two IEs, one shows > 64-bit. Often use the non-64-bit. Now when I try to open it, get IE will > shut down msg. It does so and I can use it when it's finished doing so, > but > can't open Tools or manage add on; however, IE 7 64-bit works fine, no > issues except sites that want to give me the Adobe download and it's not > 64-bit so it won't load. > Questions: Why two versions? How can I fix the Ie 7 non-64bit? Any, any > hints or possible solutions received will be pursued with vigor! > Thanks, C |
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| Subject: Re: 2 IE 7s in Vista Ultimate Why? |
| Group: microsoft.public.internetexplorer.general |
| Date: 9/3/2008 1:48:58 PM |
| From: Leonard Grey [Email Address Protection] |
(I'm afraid to ask but here goes:) What made you decide to choose the 64-bit version of Vista over the 32-bit version? --- Leonard Grey Errare humanum est Butcherboy wrote: > Thank you so much for the response. I'll get going on those suggestions > this evening when I get home. I apologize for not including info about sp1. > My install disk includes it. Initially the IE7 worked fine, but the issue > started yesterday. At first the error message included somthing about Adobe > helper, but I didn't pay attention to the details. Then afterwards everytime > I open it a vague error message pops up saying IE will close. Most of the > time it doesn't appear to close but just starts working. However, the add on > and tools won't open now. As of last night, there were no more updates > available for my machine. > Why are there two IEs on one OS? > > "PA Bear [MS MVP]" wrote: > >> Is the machine fully patched at Windows Update? Are you running Vista or >> Vista SP1 now? I assume both are supposed to be used. > Again, I will work on the solutions you provided and thank you much. > C. >> A1. It's default behavior in all Windows x64 versions. >> >> A2. In no certain order: >> >> How to troubleshoot Internet Explorer 7 issues in Windows Vista: >> http://support.microsoft.com/kb/936215 >> >> How to optimize or reset Internet Explorer 7: >> http://support.microsoft.com/kb/936213 >> >> Internet Explorer stops responding, stops working, or restarts (Guided Help) >> http://support.microsoft.com/gp/pc_ie_intro >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> >> >> Butcherboy wrote: >>> Recently installed fresh Vista Ult 64-bit. There are two IEs, one shows >>> 64-bit. Often use the non-64-bit. Now when I try to open it, get IE will >>> shut down msg. It does so and I can use it when it's finished doing so, >>> but >>> can't open Tools or manage add on; however, IE 7 64-bit works fine, no >>> issues except sites that want to give me the Adobe download and it's not >>> 64-bit so it won't load. >>> Questions: Why two versions? How can I fix the Ie 7 non-64bit? Any, any >>> hints or possible solutions received will be pursued with vigor! >>> Thanks, C >> |
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| Subject: Re: 2 IE 7s in Vista Ultimate Why? |
| Group: microsoft.public.internetexplorer.general |
| Date: 9/6/2008 9:47:26 AM |
| From: Leonard Grey [Email Address Protection] |
If you try a Lamborghini without the knowledge and experience to drive one, you will eventually wrap it around a tree. Same thing with software. I would not accuse you of being a poser. I just find it amusing, that's all. --- Leonard Grey Errare humanum est Butcherboy wrote: > Mr. Bear, do you not like 64-bit OS, or do you despise me for my ignorance in > selecting the 64-bit choice? I assume that there are 2 versions of IE, one > 64-bit and the other appears to be 256-bit, because many internet sites are > not set up for 64-bit browsers. However, not being an expert in the field, I > appealed to people smarter then me, like you, Mr. Bear, to give at least a > hint why there are two versions so that I could save face and gain a bit more > knowledge about what I have gotten myself into with this magnificant system I > have. Yes, I like the way it is performing. As I mentioned above I could be > fooling myself, but it really seems to operate smoother than my 32-bit > Windows XP. Of course, Vista is not XP. > I have an idea that you know why microsoft imbedded the two versions, but > why are you so reluctant to pound on me for selecting 64-bit over 32-bit > instead of just coming out with it? Is my assumption right or wrong? Are > the 2 versions there to meet the requirements of websites or am I way out in > left field? If I am, again, just lay it on me. Why 2 browsers? Oh, and > please don't get angry with me. > Appreciate your help, and by the way, I discovered additonal problem which I > posted in another thread. This time it's about not being able to open the > CBS.log file, as the result of sfc /scannow finding and repairing corrupt > files; not once, but every time I run it. > Thanks, Mr. Bear > > "PA Bear [MS MVP]" wrote: > >>> ...I installed BitDefender last >>> week. It appear to install and setup fine, but it was the culprit, >>> gradually inflicting harm throughout my system. As soon as I removed it, >>> all returned to normal working of the OS. >> What anti-virus application had you been using before you installed >> BitDefender? Did you uninstall it before you installed BitDefender? What >> anti-virus application is installed now? Was a Norton or McAfee application >> ever installed (e.g., a free-trial version that came preinstalled on the >> machine)? >> >> How to uninstall BitDefender: >> http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html >> >>> I still don't know why MS installs 2 versions of IE on the OS >> Then perhaps it didn't make sense to purchase Vista x64. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/ >> >> >> Butcherboy wrote: >>> All Right, Messers Grey and Bear: I went through most of the suggestions >>> presented. I became clear that the issue wasn't isolated to IE 7, the >>> 256bit part, as I mentioned the 64-bit one had "no" issues. that makes it >>> a bit puzzling, I mean have two installed on one OS wherein One operates >>> fine and the Other messed up. >>> To shorten it all, I decided to begin removing programs, beginning with, >>> wouldn't you know it? The Anit-V program! Yes, I installed BitDefender >>> last >>> week. It appear to install and setup fine, but it was the culprit, >>> gradually inflicting harm throughout my system. As soon as I removed it, >>> all returned to normal working of the OS. >>> I heard good things about BitDefender, but it didn't like my system. I'm >>> now engaged with BitDefender - either get it to work now, or refund me! >>> I still don't know why MS installs 2 versions of IE on the OS; perhaps to >>> make it even more difficult to isolate and troublshoot issues???? >>> Thanks you for your help, and let's keep pressing this technology forward >>> in >>> every way. I like 64-bits! >>> >>> "Butcherboy" wrote: >>> >>>> Messers Grey and Bear: To be direct with you fellows, I want to follow >>>> the >>>> leading edges of technology trends and I am curious about a 64-bit >>>> system's >>>> performance. I find the machine to operate a bit smoother all around, >>>> but >>>> I could be fooling myself about that. Anyway, somebody has to keep good >>>> people like you busy helping them out of messes, like the one I find >>>> myself in. It's the nature of the human beast, isn't it? >>>> Once again thanks for your help and I'll get right on fixing the problem >>>> before it grows any bigger, I hope. >>>> "PA Bear [MS MVP]" wrote: >>>> >>>>>> At first the error message included somthing about Adobe >>>>>> helper, but I didn't pay attention to the details. >>>>> Pay attention next time. Adobe Acrobat Reader v8.1.2 Security Update 1 >>>>> should be the only version installed. >>>>> >>>>>> Why are there two IEs on one OS? >>>>> Again, this is the default in all Windows x64 versions (e.g., WinXP >>>>> x64). >>>>> (Perhaps you really didn't need to purchase a Vista x64 version.) >>>>> >>>>> Windows Vista Help: 32-bit and 64-bit Windows: frequently asked >>>>> questions: >>>>> http://windowshelp.microsoft.com/Windows/en-US/Help/41531554-d5ef-4f2c-8fb9-149bdc5c8a701033.mspx >>>>> >>>>> A description of the differences between 32-bit versions of Windows >>>>> Vista >>>>> and 64-bit versions of Windows Vista: >>>>> http://support.microsoft.com/kb/946765 >>>>> >>>>> Compare editions: 64-bit editions of Windows Vista: >>>>> http://www.microsoft.com/windows/windows-vista/compare-editions/64-bit.aspx >>>>> -- >>>>> ~PA Bear >>>>> >>>>> >>>>> Butcherboy wrote: >>>>>> Thank you so much for the response. I'll get going on those >>>>>> suggestions >>>>>> this evening when I get home. I apologize for not including info about >>>>>> sp1. >>>>>> My install disk includes it. Initially the IE7 worked fine, but the >>>>>> issue started yesterday. At first the error message included somthing >>>>>> about Adobe >>>>>> helper, but I didn't pay attention to the details. Then afterwards >>>>>> everytime I open it a vague error message pops up saying IE will close. >>>>>> Most of the time it doesn't appear to close but just starts working. >>>>>> However, the add on and tools won't open now. As of last night, there >>>>>> were >>>>>> no more updates available for my machine. >>>>>> Why are there two IEs on one OS? >>>>>> >>>>>> "PA Bear [MS MVP]" wrote: >>>>>> >>>>>>> Is the machine fully patched at Windows Update? Are you running Vista >>>>>>> or Vista SP1 now? I assume both are supposed to be used. >>>>>> Again, I will work on the solutions you provided and thank you much. >>>>>> C. >>>>>>> A1. It's default behavior in all Windows x64 versions. >>>>>>> >>>>>>> A2. In no certain order: >>>>>>> >>>>>>> How to troubleshoot Internet Explorer 7 issues in Windows Vista: >>>>>>> http://support.microsoft.com/kb/936215 >>>>>>> >>>>>>> How to optimize or reset Internet Explorer 7: >>>>>>> http://support.microsoft.com/kb/936213 >>>>>>> >>>>>>> Internet Explorer stops responding, stops working, or restarts (Guided >>>>>>> Help) http://support.microsoft.com/gp/pc_ie_intro >>>>>>> -- >>>>>>> ~Robear Dyer (PA Bear) >>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>>>>> AumHa VSOP & Admin http://aumha.net >>>>>>> DTS-L http://dts-l.net/ >>>>>>> >>>>>>> >>>>>>> >>>>>>> Butcherboy wrote: >>>>>>>> Recently installed fresh Vista Ult 64-bit. There are two IEs, one >>>>>>>> shows 64-bit. Often use the non-64-bit. Now when I try to open it, >>>>>>>> get IE will >>>>>>>> shut down msg. It does so and I can use it when it's finished doing >>>>>>>> so, >>>>>>>> but >>>>>>>> can't open Tools or manage add on; however, IE 7 64-bit works fine, >>>>>>>> no >>>>>>>> issues except sites that want to give me the Adobe download and it's >>>>>>>> not 64-bit so it won't load. >>>>>>>> Questions: Why two versions? How can I fix the Ie 7 non-64bit? >>>>>>>> Any, >>>>>>>> any >>>>>>>> hints or possible solutions received will be pursued with vigor! >>>>>>>> Thanks, C >> |
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