| Subject: Vista - Explorer |
| Group: microsoft.public.windows.vista.security |
| Date: 8/7/2008 4:26:04 PM |
| From: =?Utf-8?B?R0pD?= [Email Address Protection] |
Hi, Can you please help? I get an error message when I open explorer. "Attention some dangerous viruses detected in your system. Windows vista (TM) Hoem Premium files corrupted. This may lead to the destruction of important files in C:\Windows. Download protection software now! Click OK to download the antispyware. (recommended)". Any of the 2 Yes/No buttons takes you to a web page. I can still get to my files, but very now and then it comes back. When I use explorer. I have Norton installed, together with windows defender. Anyone know, how this got into windows explorer and my computer? Does anyone know how to get rid of it, please? Regards GJC |
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| Subject: Re: Vista - Explorer |
| Group: microsoft.public.windows.vista.security |
| Date: 8/7/2008 4:55:37 PM |
| From: Paul Montgomery [Email Address Protection] |
On Thu, 7 Aug 2008 16:26:04 -0700, GJC <GJC@discussions.microsoft.com> wrote: >Hi, Can you please help? > >I get an error message when I open explorer. "Attention some dangerous >viruses detected in your system. Windows vista (TM) Hoem Premium files >corrupted. This may lead to the destruction of important files in C:\Windows. >Download protection software now! Click OK to download the antispyware. >(recommended)". > >Any of the 2 Yes/No buttons takes you to a web page. >I can still get to my files, but very now and then it comes back. When I use >explorer. > >I have Norton installed, together with windows defender. > >Anyone know, how this got into windows explorer and my computer? >Does anyone know how to get rid of it, please? >Regards GJC It looks as if Defender has let something get through. Your system has malware on it that is trying to get you to go and get more. Download and run at least two of the following: Spybot Search and Destroy SuperAntispyware Malwarebytes Ad-aware |
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| Subject: Re: Vista - Explorer |
| Group: microsoft.public.windows.vista.security |
| Date: 8/7/2008 7:19:59 PM |
| From: Malke [Email Address Protection] |
GJC wrote: > Hi, Can you please help? > > I get an error message when I open explorer. "Attention some dangerous > viruses detected in your system. Windows vista (TM) Hoem Premium files > corrupted. This may lead to the destruction of important files in > C:\Windows. Download protection software now! Click OK to download the > antispyware. (recommended)". > > Any of the 2 Yes/No buttons takes you to a web page. > I can still get to my files, but very now and then it comes back. When I > use explorer. > > I have Norton installed, together with windows defender. > > Anyone know, how this got into windows explorer and my computer? > Does anyone know how to get rid of it, please? Your system is infected with a rogue antivirus program. It is called "rogue" because it pretends to be A Good Guy but is really Evil. Do not pay them! Since you didn't mention the name of the program that you're being urged to purchase I can't point you to the exact removal steps but look for them here: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html These may work for you and all may be well. However, in many cases the computer will also be infected with Zlob and/or Vundo trojans and protected by a rootkit. These machines are extremely difficult to clean. If your machine is one of these cases, either get guided help at one of the specialty forums below OR back up your data and do a clean install of Windows. It is your choice. If you are unsure how to back up your data or how to do a clean install, you can take your machine to a local computer professional. I don't recommend using BigComputerStore/GeekSquad types of places. PLEASE DO NOT POST LOGS IN THE MS NEWSGROUPS. http://aumha.net/ - Click on the HijackThis forum. Read the announcement and the stickies *first*. http://www.atribune.org/forums/index.php?showforum=9 http://aumha.net/viewforum.php?f=30 http://www.bleepingcomputer.com/forums/forum22.html http://www.dslreports.com/forum/cleanup http://www.cybertechhelp.com/forums/forumdisplay.php?f=25Look http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html http://gladiator-antivirus.com/forum/index.php?showforum=170 http://spywarewarrior.com/viewforum.php?f=5 http://forums.techguy.org/54-security/ http://forums.tomcoyote.org/ Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
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