| Subject: Vista install failing on Dell Latitude D830 |
| Group: microsoft.public.windows.vista.installation_setup |
| Date: 8/14/2008 8:22:01 AM |
| From: =?Utf-8?B?U2NvdHQgUy4=?= [Email Address Protection] |
As a MS Partner my small business receives a number of licenses for Vista Business. I bought 2 Latitude D830 laptops from Dell shipped with cheapest OS option, which was Vista Home Basic. I booted the Partner Program Vista Business CD and choose a custom install to get a "clean" install. I formated the HD and Vista copied the disk images onto the machine. It then reboots to continue the install. When it reboots "Windows" appears with the busy/progress bar empty, it then makes it 1/2 way across and then reboots again. This will continue in a loop endlessly. If I press F8 and pick safe mode, it boots to a message saying ti cannot continue install in safe mode. If I pick Disable auto restart, then I get a Stop error 0x0000007B which means it can't find the boot device. If I try to boot an XP install CD it tells me it can't find a HD to install to. This all leads me to believe I need a special HD driver for the system in order to install an OS on this machine. Dell support won't support non-OEM OS not sold by them and said to talk with Microsoft. Microseft Partner Tech support was clueless as to what is going on and said to talk with Dell. Anyone have any idea what to try? Thanks, Scott |
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| Subject: Re: Vista install failing on Dell Latitude D830 |
| Group: microsoft.public.windows.vista.installation_setup |
| Date: 8/14/2008 9:10:07 AM |
| From: "LVTravel" [Email Address Protection] |
"Scott S." <ScottS@community.nospam> wrote in message news:8F6B6043-0EDC-4028-9892-9C39E196B281@microsoft.com... > As a MS Partner my small business receives a number of licenses for Vista > Business. > I bought 2 Latitude D830 laptops from Dell shipped with cheapest OS > option, > which was Vista Home Basic. > I booted the Partner Program Vista Business CD and choose a custom install > to get a "clean" install. I formated the HD and Vista copied the disk > images > onto the machine. It then reboots to continue the install. > > When it reboots "Windows" appears with the busy/progress bar empty, it > then > makes it 1/2 way across and then reboots again. This will continue in a > loop > endlessly. > > If I press F8 and pick safe mode, it boots to a message saying ti cannot > continue install in safe mode. If I pick Disable auto restart, then I get > a > Stop error 0x0000007B which means it can't find the boot device. > > If I try to boot an XP install CD it tells me it can't find a HD to > install > to. > > This all leads me to believe I need a special HD driver for the system in > order to install an OS on this machine. > > Dell support won't support non-OEM OS not sold by them and said to talk > with > Microsoft. > Microseft Partner Tech support was clueless as to what is going on and > said > to talk with Dell. > > Anyone have any idea what to try? > > Thanks, > Scott Did you download and have available any SATA driver that may be required to install the OS on the SATA drive that Dell shipped with the system. (XP would require the SATA driver right after starting the install, F6 and load the driver.) Also, other than your possible issue with all the junk Dell ships with your system why didn't you just use the new Ultimate disk to do an in-place upgrade for your OEM OS? To the best of my knowledge the only issue you would have is if you went from 32 bit OS to Ultimate 64 bit OS and that would have required a full reinstall like you are trying to do. If you are just upgrading from 32 bit Basic to 32 bit Ultimate I would recommend rebuilding with the Dell rebuild method they supplied and then do the upgrade. Of course if there is an issue with this type of upgrade I hope someone else will post what that issue is since I am still learning about Vista and am also getting ready to do the same type of upgrade you have done but mine is Home Premium to Ultimate for domain network necessity. |
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