| Subject: DVD drive doesn't appear in Vista with SP1 |
| Group: microsoft.public.windows.vista.general |
| Date: 7/24/2008 11:04:00 PM |
| From: =?Utf-8?B?QW1hZGV1czQ3?= [Email Address Protection] |
Tried CDGone - also reset MSAHCI to 0 Dell XPS 410 Vista 32 SP1 4 GB RAM 250 GB HD 250GB external drive - Firewire Radeon 1950 DVD-RW Samsung SH-S203N (New - and the problem) The old drive is a Samsung TS-H553. The same problem happens with it as well when I reinstall it. The problem is the drive doesn't show up in Win Explorer. I see it in the Device Manager. Properties shows error 28, no driver installed. Tried to update. I get a Roxio Cdr4 driver that cannot be installed. Did uninstall drive from DM. But, same result. I know Vista doesn't need a specific driver to run the DVD. Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was 4). Ran CDGone. Still nothing. Tried to run a Vista repair but drive would not read. Went into setup and changed setting to Autodetect RAID/ATA. Ended up blue screening with the x78 error. Was able under this setting to access the drive and run a repair...several times went through it. But, could not boot into Vista as the x78 error kept coming up. Went back and reset drive to RAID. Could boot but cannot see DVD drive. Nero was originally installed on system. Manually cleaned it out a month ago. Everything worked fine since so did not know if there was an issue with that. Read on other posts that this may have been a problem. Downloaded the Nero cleaning program and ran it. No luck with it either. Do have Roxio 10 installed. Not sure if there is a problem there. So, any suggestions would be greatly appreciated. This has taken way more time than I really want to expend...but, isn't that the way with computers??? Thanks. Mike |
| Back |
| Subject: Re: DVD drive doesn't appear in Vista with SP1 |
| Group: microsoft.public.windows.vista.general |
| Date: 7/25/2008 4:51:38 AM |
| From: "Mark L. Ferguson" [Email Address Protection] |
If the BIOS sees the DVD-RW, then Windows only needs a compatible driver to make it work.. If no driver works with SP1, remove SP1 to use the DVD. Contact the maker of the drive for the needed driver. I would also go to the Dell site. They have all the drivers that are compatible with their systems. -- Please use the Communities guidelines when posting. http://www.microsoft.com/wn3/locales/help/help_en-us.htm Use the "Ratings" feature. It helps the new users. Mark L. Ferguson MS-MVP https://mvp.support.microsoft.com/profile/Mark.Ferguson "Amadeus47" <Amadeus47@discussions.microsoft.com> wrote in message news:83530EFA-274C-4342-87AD-DDA2E2746495@microsoft.com... > Tried CDGone - also reset MSAHCI to 0 > > Dell XPS 410 > Vista 32 SP1 > 4 GB RAM > 250 GB HD > 250GB external drive - Firewire > Radeon 1950 > DVD-RW Samsung SH-S203N (New - and the problem) > > The old drive is a Samsung TS-H553. The same problem happens with it as > well > when I reinstall it. > > The problem is the drive doesn't show up in Win Explorer. > > I see it in the Device Manager. Properties shows error 28, no driver > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be > installed. Did uninstall drive from DM. But, same result. I know Vista > doesn't need a specific driver to run the DVD. > > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was > 4). > > Ran CDGone. Still nothing. > > Tried to run a Vista repair but drive would not read. Went into setup and > changed setting to Autodetect RAID/ATA. Ended up blue screening with the > x78 > error. Was able under this setting to access the drive and run a > repair...several times went through it. But, could not boot into Vista as > the > x78 error kept coming up. Went back and reset drive to RAID. Could boot > but > cannot see DVD drive. > > Nero was originally installed on system. Manually cleaned it out a month > ago. Everything worked fine since so did not know if there was an issue > with > that. Read on other posts that this may have been a problem. Downloaded > the > Nero cleaning program and ran it. No luck with it either. > > Do have Roxio 10 installed. Not sure if there is a problem there. > > So, any suggestions would be greatly appreciated. This has taken way more > time than I really want to expend...but, isn't that the way with > computers??? > > > Thanks. > > Mike |
| Back |
| Subject: Re: DVD drive doesn't appear in Vista with SP1 |
| Group: microsoft.public.windows.vista.general |
| Date: 7/25/2008 9:44:19 AM |
| From: "KDE" [Email Address Protection] |
uninstall Roxio and Itunes, reboot and see if it's back. if yes, then it's the GEAR drivers used by either roxio or Itunes. google for "lower filters, itunes, vista" there are some work-arounds to make it work. "Amadeus47" <Amadeus47@discussions.microsoft.com> wrote in message news:83530EFA-274C-4342-87AD-DDA2E2746495@microsoft.com... > Tried CDGone - also reset MSAHCI to 0 > > Dell XPS 410 > Vista 32 SP1 > 4 GB RAM > 250 GB HD > 250GB external drive - Firewire > Radeon 1950 > DVD-RW Samsung SH-S203N (New - and the problem) > > The old drive is a Samsung TS-H553. The same problem happens with it as > well > when I reinstall it. > > The problem is the drive doesn't show up in Win Explorer. > > I see it in the Device Manager. Properties shows error 28, no driver > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be > installed. Did uninstall drive from DM. But, same result. I know Vista > doesn't need a specific driver to run the DVD. > > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value was > 4). > > Ran CDGone. Still nothing. > > Tried to run a Vista repair but drive would not read. Went into setup and > changed setting to Autodetect RAID/ATA. Ended up blue screening with the > x78 > error. Was able under this setting to access the drive and run a > repair...several times went through it. But, could not boot into Vista as > the > x78 error kept coming up. Went back and reset drive to RAID. Could boot > but > cannot see DVD drive. > > Nero was originally installed on system. Manually cleaned it out a month > ago. Everything worked fine since so did not know if there was an issue > with > that. Read on other posts that this may have been a problem. Downloaded > the > Nero cleaning program and ran it. No luck with it either. > > Do have Roxio 10 installed. Not sure if there is a problem there. > > So, any suggestions would be greatly appreciated. This has taken way more > time than I really want to expend...but, isn't that the way with > computers??? > > > Thanks. > > Mike |
| Back |
| Subject: Re: DVD drive doesn't appear in Vista with SP1 |
| Group: microsoft.public.windows.vista.general |
| Date: 7/25/2008 11:47:08 AM |
| From: "Peter Foldes" [Email Address Protection] |
Use the fix as described in the below MS-KB. Applies to Vista also http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;314060 --=20 Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Amadeus47" <Amadeus47@discussions.microsoft.com> wrote in message = news:83530EFA-274C-4342-87AD-DDA2E2746495@microsoft.com... > Tried CDGone - also reset MSAHCI to 0 >=20 > Dell XPS 410 > Vista 32 SP1 > 4 GB RAM > 250 GB HD > 250GB external drive - Firewire > Radeon 1950 > DVD-RW Samsung SH-S203N (New - and the problem) >=20 > The old drive is a Samsung TS-H553. The same problem happens with it = as well=20 > when I reinstall it. >=20 > The problem is the drive doesn't show up in Win Explorer.=20 >=20 > I see it in the Device Manager. Properties shows error 28, no driver=20 > installed. Tried to update. I get a Roxio Cdr4 driver that cannot be=20 > installed. Did uninstall drive from DM. But, same result. I know Vista = > doesn't need a specific driver to run the DVD.=20 >=20 > Followed the directions in KB320553 re: MSAHCI and reset to 0 (Value = was 4).=20 >=20 > Ran CDGone. Still nothing.=20 >=20 > Tried to run a Vista repair but drive would not read. Went into setup = and=20 > changed setting to Autodetect RAID/ATA. Ended up blue screening with = the x78=20 > error. Was able under this setting to access the drive and run a=20 > repair...several times went through it. But, could not boot into Vista = as the=20 > x78 error kept coming up. Went back and reset drive to RAID. Could = boot but=20 > cannot see DVD drive. >=20 > Nero was originally installed on system. Manually cleaned it out a = month=20 > ago. Everything worked fine since so did not know if there was an = issue with=20 > that. Read on other posts that this may have been a problem. = Downloaded the=20 > Nero cleaning program and ran it. No luck with it either. >=20 > Do have Roxio 10 installed. Not sure if there is a problem there. >=20 > So, any suggestions would be greatly appreciated. This has taken way = more=20 > time than I really want to expend...but, isn't that the way with = computers???=20 >=20 >=20 > Thanks. >=20 > Mike |
| Back |