| Subject: Solution for crashes of Vista's svchost.exe application caused by NOD32 v2.7 |
| Group: microsoft.public.windows.vista.general |
| Date: 7/24/2008 10:51:39 PM |
| From: "Dyndrilliac" [Email Address Protection] |
Recently my copy of NOD32 has been crashing various instances of svchost.exe. In particular, it seems most fond of crashing the User Profile Service, the Group Policy Client Service, and the Background Intelligent Transfer Service. I have discovered through some savvy debugging that the cause is NOD32's IMON Internet Monitoring Module. I have reported the issue to both Eset (although, NOD32 v2.7 is deprecated so it's unlikely they will do anything) and Microsoft (It's also likely they won't do anything, they'll probably just blame Eset and tell you to ask them to fix it), and in the meantime I have come up with a temporary work-around for anyone else who may be experiencing the issue. Open up the NOD32 Control Center, and click on "IMON" under "Threat Protection Modules". Click on "Setup", and go to the "Miscellaneous" tab. Click the "Edit..." but next to the "Exclusion" feature explanation. Click the "Add" button on the bottom left hand side of the dialog that appears, and add %SYSTEMROOT%\system32\svchost.exe (which for me resolves to "C:\Windows\System32\svchost.exe"). Click on the "Ok" buttons until you are back to the NOD32 Control Center. |
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