| Subject: Can'r Print |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/13/2008 12:23:05 PM |
| From: =?Utf-8?B?R2Fycnk=?= [Email Address Protection] |
I'm using a HP Deskjet 5550 printer, but nothing prints. I've checked that it was installed properly. Vista came on the HP Pavilion Entertainment PC that we recently purchased, and ever since we bought it, we've had this problem printing. I'm not particularly computer savvy, but everything seems to be alright. When we hooked up the printer the first time to the USB port, our printer was identified as the default printer. I've heard that one of the common problems with Vista is printing related. I sure hope this is an easy fix. -- Garry |
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| Subject: Re: Can'r Print |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/13/2008 4:45:51 PM |
| From: huwyngr [Email Address Protection] |
In article <9360BE17-72FD-4C8B-A826-BAF72D724321@microsoft.com>, Garry wrote: > When we hooked up the printer the first time to the USB port, our printer was� > identified as the default printer. Did you double check in the Printers Folder to see that there is a green check mark on the printer icon? Did you run the test print that you can run from the printer itself without involving the PC? Check you manual for instructions. |
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| Subject: Re: Can'r Print |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/14/2008 2:53:42 PM |
| From: "Cari \(MS-MVP\)" [Email Address Protection] |
There are solutions on HP's website, including firmware updates for the device: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=406802&prodTypeId=18972&prodSeriesId=409994&swLang=8&taskId=135&swEnvOID=2093 -- Cari (MS-MVP) Printing & Imaging www.coribright.com/windows "Garry" <Garry@discussions.microsoft.com> wrote in message news:9360BE17-72FD-4C8B-A826-BAF72D724321@microsoft.com... > I'm using a HP Deskjet 5550 printer, but nothing prints. I've checked > that > it was installed properly. Vista came on the HP Pavilion Entertainment PC > that we recently purchased, and ever since we bought it, we've had this > problem printing. > > I'm not particularly computer savvy, but everything seems to be alright. > When we hooked up the printer the first time to the USB port, our printer > was > identified as the default printer. I've heard that one of the common > problems with Vista is printing related. I sure hope this is an easy fix. > -- > Garry |
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