| Subject: How to: Copy/restore faxes from one Vista PC to a new one? |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/10/2008 8:08:42 AM |
| From: SuperFreak [Email Address Protection] |
After a HD crash I reinstalled Vista, but I can't copy/restore/move my faxes (both Inbox and Sent Items) from the older machine to a freshly installed Vista machine. It's quite annoying that it was not possible to move faxes from my old XP machine to a new Vista Ultimate PC. But it's a pain in the butt that I also can't move my later Vista faxes to a new Vista machine. Can anyone help how to move them? -- SuperFreak |
| Back |
| Subject: Re: How to: Copy/restore faxes from one Vista PC to a new one? |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/10/2008 8:26:02 AM |
| From: Malke [Email Address Protection] |
SuperFreak wrote: > > After a HD crash I reinstalled Vista, but I can't copy/restore/move my > faxes (both Inbox and Sent Items) from the older machine to a freshly > installed Vista machine. > It's quite annoying that it was not possible to move faxes from my old > XP machine to a new Vista Ultimate PC. But it's a pain in the butt that > I also can't move my later Vista faxes to a new Vista machine. > > Can anyone help how to move them? > > You forgot to tell us: 1. How exactly you are trying to "copy/restore/move" the faxes; and 2. what happens when you try. If you get an error message, please include the exact text, not an approximation. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
| Back |
| Subject: Re: How to: Copy/restore faxes from one Vista PC to a new one? |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/10/2008 4:59:20 PM |
| From: SuperFreak [Email Address Protection] |
1. I did copy the TIFF images from the Inbox folder on C:\ProgramData\Microsoft\Windows NT\MSFax to the new machine. I did the same with the other images from "SentItems" folder, which can be found here: C:\ProgramData\Microsoft\Windows NT\MSFax\SentItems 2. That happens that nothing happens. The faxes are not listed on the new machine neither in Inbox and Sent Items. No error message. On XP the ActivityLog folder has some files (InboxLOG.txt and OutboxLOG.txt), that can be used for recover faxes on another machine. The ActivityLog folder (C:\ProgramData\Microsoft\Windows NT\MSFax\ActivityLog) on Vista is empty. If you've ever looked into the MSFax folder, sure you'll know it... :D -- SuperFreak |
| Back |
| Subject: Re: How to: Copy/restore faxes from one Vista PC to a new one? |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/11/2008 5:49:10 AM |
| From: Malke [Email Address Protection] |
SuperFreak wrote: > > 1. I did copy the TIFF images from the Inbox folder on > C:\ProgramData\Microsoft\Windows NT\MSFax to the new machine. I did the > same with the other images from "SentItems" folder, which can be found > here: C:\ProgramData\Microsoft\Windows NT\MSFax\SentItems > > 2. That happens that nothing happens. The faxes are not listed on the > new machine neither in Inbox and Sent Items. No error message. > > On XP the ActivityLog folder has some files (InboxLOG.txt and > OutboxLOG.txt), that can be used for recover faxes on another machine. > The ActivityLog folder (C:\ProgramData\Microsoft\Windows > NT\MSFax\ActivityLog) on Vista is empty. > > If you've ever looked into the MSFax folder, sure you'll know it... :D I have never looked into the MSFax folder because 1) I don't send faxes from my computer; and 2) I don't use Windows. However, I suspect the issue is because you don't have permission to those directories in Vista where you did in XP. I've read through this post twice and I don't see the name of the directory to which you copied the files. I see the name of the directories *from* which you copied the files, but not the name on Vista. So, is it the same? Normally Vista doesn't have a C:\ProgramData structure. Since I have never used faxing from Windows, someone else will have to help you with the details, but in a situation like this in general I would: A. Copy the files I wanted to transfer to a (perhaps temporary) folder in my own user account, where I have permissions. Example: C:\Users\[your-user-name]\Documents\fax I would make sure I had full read/write permission on those copied files by right-clicking on them and checking. If you need to take ownership, here's how: 1. Right-click the file or folder, and then click Properties. 2. Click the Security tab. 3. Under Group or user names, click your name to see the permissions you have. To open a file, you need to have read permission. For more information on permissions, see What are permissions? http://tinyurl.com/2j9vgr B. I would then open the fax program and see if there was an Import function where I could import the saved faxes. If yes, obviously navigate to the ones in your User account. If I didn't see this function, I'd use the fax program's Help to see if there was an answer there. C. If none of the above helped, then I'd examine the directory in Vista to which you are attempting to copy the files and look at its permissions. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
| Back |
| Subject: Re: How to: Copy/restore faxes from one Vista PC to a new one? |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/11/2008 10:36:21 AM |
| From: "Hal Hostetler [MVP P/I]" [Email Address Protection] |
I tried moving a Fax file from my SentItems folder to the Inbox folder to see what would happen. As in your case, the file didn't appear, however, it DID appear after I clicked 'Edit|Refresh Folder'. Hal -- Hal Hostetler, CPBE -- hhh@kvoa.com Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Live at Hot Licks - www.badnewsbluesband.com "SuperFreak" <guest@unknown-email.com> wrote in message news:f79f9a4c3fa628347139f29a44a31909@nntp-gateway.com... > > 1. I did copy the TIFF images from the Inbox folder on > C:\ProgramData\Microsoft\Windows NT\MSFax to the new machine. I did the > same with the other images from "SentItems" folder, which can be found > here: C:\ProgramData\Microsoft\Windows NT\MSFax\SentItems > > 2. That happens that nothing happens. The faxes are not listed on the > new machine neither in Inbox and Sent Items. No error message. > > On XP the ActivityLog folder has some files (InboxLOG.txt and > OutboxLOG.txt), that can be used for recover faxes on another machine. > The ActivityLog folder (C:\ProgramData\Microsoft\Windows > NT\MSFax\ActivityLog) on Vista is empty. > > If you've ever looked into the MSFax folder, sure you'll know it... :D > > > -- > SuperFreak |
| Back |
| Subject: Re: How to: Copy/restore faxes from one Vista PC to a new one? |
| Group: microsoft.public.windows.vista.print_fax_scan |
| Date: 7/13/2008 6:36:17 AM |
| From: Malke [Email Address Protection] |
SuperFreak wrote: > I really appreciate your efforts. But I still don't know how to add > that specific "Fax group" to the newly created SuperFreak "user's > membership". I need more help how to copy faxes from one Vista machine > to another. > > It's weird that Microsoft publish their latest OS without the > possibility to copy the user's own faxes to a new PC with the same OS on > it. What part of the instructions at those websites didn't you understand? You obviously have got either Vista Business or Ultimate because the Windows Faxing component isn't included in Vista Home Basic/Premium. Therefore you can create groups and assign users to those groups. I don't think it's a question of not being able to copy particular files. I think it's a permissions issue possibly involving ownership and trying to copy files to a protected directory to which your user has no access rights. I also don't see where you've done what I suggested regarding making the matching user accounts or looking in the Fax program to see if there is an Import function. Perhaps you should have someone who is knowledgeable take a look. This could be a friend (one who is really knowledgeable and not just saying he is) or a professional. I'm not sure what else I can do for you in a newsgroup without being able to see the machine. I'm sorry I was unable to help you. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! FAQ - http://www.elephantboycomputers.com/#FAQ |
| Back |