| Subject: Probelm in MSN Contact List |
| Group: microsoft.public.windows.live.messenger |
| Date: 7/3/2008 3:51:00 PM |
| From: =?Utf-8?B?QXRpc2ggS2FwdXI=?= [Email Address Protection] |
Respected sir i am using Live messenger on a Vista Business PC. i am facing the problem of multiple entries in my contact list. for example if i type the name "Amanda" in my list , actually there is only once contact with that name , but it shows me 3 or 4 contacts with the same name and ID.But only one of them shows online when the contact is actually online. this case has happened with almost my all contact list. i have a contact list of 300 but now it shows a list of 1500 contacts. and when i log in from my id from a system which is using XP and using same version of messenger the contact list shows only 300 contacts Please Guide what needs to be done. i have also formated my system 3 days back! please reply on atishkapur@hotmail.com Regards Atish if reqired i can sedn a snap shot of it also |
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| Subject: Re: Probelm in MSN Contact List |
| Group: microsoft.public.windows.live.messenger |
| Date: 7/3/2008 8:40:39 PM |
| From: "Jonathan Kay [MVP]" [Email Address Protection] |
Greetings Atish, It's possible that on the other PC you have Messenger set to show you only Messenger contacts, but on this new PC, you've not toggled the same option. To do so, open up the main Messenger window, press the Alt key to bring up the menu bar, choose Contacts, then Filter Contacts and then choose Messenger contacts only. -- Jonathan Kay Microsoft MVP - Windows Live Messenger MSN Messenger/Windows Messenger MessengerGeek Blog: http://www.messengergeek.com Messenger Resources: http://messenger.jonathankay.com (c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation -- "Atish Kapur" <Atish Kapur@discussions.microsoft.com> wrote in message news:538A335A-E2F0-4C3A-95BC-4CFEDD1B56CF@microsoft.com... > Respected sir > > i am using Live messenger on a Vista Business PC. > i am facing the problem of multiple entries in my contact list. for example > if i type the name "Amanda" in my list , actually there is only once contact > with that name , but it shows me 3 or 4 contacts with the same name and > ID.But only one of them shows online when the contact is actually online. > this case has happened with almost my all contact list. i have a contact list > of 300 but now it shows a list of 1500 contacts. > and when i log in from my id from a system which is using XP and using same > version of messenger the contact list shows only 300 contacts > Please Guide what needs to be done. > i have also formated my system 3 days back! > please reply on atishkapur@hotmail.com > Regards > Atish > if reqired i can sedn a snap shot of it also |
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| Subject: Re: Probelm in MSN Contact List |
| Group: microsoft.public.windows.live.messenger |
| Date: 7/4/2008 5:45:02 AM |
| From: "Bob Lucas" [Email Address Protection] |
Try the following: a) Use your Internet browser to log on to your hotmail account - via the Hotmail webmail interface at www.hotmail.com. b) Click on "Contacts". c) If the contact list contains duplicates, click on "Options" (below the top right hand corner of the screen) d) On the Options menu, scroll down to "Customize your Contacts" and click on "Clean up Duplicate Contacts". e) The wizard will generate a list of all duplicates. Click on each name in turn. You must decide whether to delete or merge the data for each duplicated name. f) Once you have completed the cleanup, exit Windows Live g) Sign out from Windows Live Messenger. Then sign in again. Windows Live Messenger will re-import your contacts list and this time, there should be no duplicates. Duplication seems to occur, if you try to add a contact via the Windows Live Messenger window and/or via the Windows Live Mail program - and the same name is already recorded elsewhere. For the future, I have found that the best way to prevent duplicates is to use the Hotmail webmail interface only, every time you need to make all add or delete a contact. "Atish Kapur" <Atish Kapur@discussions.microsoft.com> wrote in message news:538A335A-E2F0-4C3A-95BC-4CFEDD1B56CF@microsoft.com... > Respected sir > > i am using Live messenger on a Vista Business PC. > i am facing the problem of multiple entries in my contact list. for > example > if i type the name "Amanda" in my list , actually there is only once > contact > with that name , but it shows me 3 or 4 contacts with the same name > and > ID.But only one of them shows online when the contact is actually > online. > this case has happened with almost my all contact list. i have a > contact list > of 300 but now it shows a list of 1500 contacts. > and when i log in from my id from a system which is using XP and using > same > version of messenger the contact list shows only 300 contacts > Please Guide what needs to be done. > i have also formated my system 3 days back! > please reply on atishkapur@hotmail.com > Regards > Atish > if reqired i can sedn a snap shot of it also |
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| Subject: Re: Probelm in MSN Contact List |
| Group: microsoft.public.windows.live.messenger |
| Date: 7/4/2008 1:01:45 PM |
| From: "Bob Lucas" [Email Address Protection] |
Unfortunately, your screen shots were not very clear - so I can't draw any conclusions. All I can do is to tell you about my own experience (which might not be the same as yours) and the way I resolved the problem. I have a laptop computer and a desktop computer. The operating system on both machines is Windows XP. My primary email client has always been Outlook Express. I have had a Hotmail account for many years - and I created a short contact list (via the Hotmail webmail interface). Windows Live Messenger has always used the same contact list. Several months ago, Microsoft advised me that I would no longer be able to use Outlook Express to access my Hotmail Inbox. Consequently, I installed Windows Live Mail on my laptop - and subsequently, on my desktop computer. That is when my problem started. During the installation of Windows Live Mail on my laptop, the program imported the entire contents of my Windows Address from Outlook Express. It also signed into my Hotmail account. The next time I checked the contact list in Windows Live Messenger, I discovered that every contact from my Outlook Express address book had been added to Live Messenger. That created many duplicates in my Hotmail contact list. The same thing happened, when I installed Windows Live Mail on my desktop computer. This time, it created triplicate entries in my Hotmail contact list. I tried editing the various lists - which did not resolve the problem because every time I opened Windows Live Mail on either computer, it synchronized the various contact lists. I eventually found a permanent solution to the problem: 1. I signed out of Live Messenger and closed the program on both computers. 2. I signed out of my Hotmail account (via the webmail interface) and disconnected both computers from the Internet. 3. Then, I opened Windows Live Mail on both computers. Without an Internet connection, Live Mail could not sign in to my Hotmail account. I deleted my entire contact list from Windows Live Mail and on both computers - and closed Windows Live Mail. 4. I reconnected one computer to the Internet and signed into my Hotmail account via the webmail interface. Then I used the contact management wizard to remove duplicate contacts. Several contact names disappeared from the Groups - so I had to edit the Groups. I saved the changes and rebooted both computers. 5. Following the re-boot, Windows Live Messenger signed in and imported the master Contact List from my Hotmail account - without any duplicates. Similarly, Windows Live Mail imported the same contact list - without duplicates. The entire exercise was time consuming - and there may be better ways of synchronizing the various contact lists. However, I have experienced no further problems with duplicate contacts. "Atish Kapur" <AtishKapur@discussions.microsoft.com> wrote in message news:5BFFF312-919F-4BCB-AD27-E39781B2C58D@microsoft.com... > greetings Mr Kay And Mr Lucas > > Really thank both of you for your reply > but the problem is more than what it seams > http://picasaweb.google.com/atishkapur > on the attached website i have posted the screen shots of my hotmail > contact > lst and my msn contact list > my list on hotmail contact hows ard 500 contacts bt on my msn it shows > 1500 > contacts > my contact list has automaticly broken into pieces.. you can see in > the > pictures .. one list has broken into many. and some contacts get > repeated in > the list. > also there is a list of othr contacts where all the contacts are again > present there also. > i have tried to do what both of you said .. > when i did what mr Kay said .. nothing major happened > when i tried to do whatmr Lucas said it just found 3 duplicate cntacts > > then i tried to log in from my messenger on a Xp computer , > it showed me the proper contact list(no duplicates) .. but now just a > problem has come that my groups have become empty and all the contacts > have > gone ito all contacts and match the same number as per the hotmail > contacts > screen shot. > i guess to make my contact list ok i need to restettle them again > Please guide and tell mewhat needs to be done > incase more screen shots are required please inform me i will sned it > to you > Bregards > Atish Kapur > > > > "Bob Lucas" wrote: > >> Try the following: >> >> a) Use your Internet browser to log on to your hotmail account - >> via >> the Hotmail webmail interface at www.hotmail.com. >> >> b) Click on "Contacts". >> >> c) If the contact list contains duplicates, click on "Options" >> (below the top right hand corner of the screen) >> >> d) On the Options menu, scroll down to "Customize your Contacts" >> and >> click on "Clean up Duplicate Contacts". >> >> e) The wizard will generate a list of all duplicates. Click on >> each >> name in turn. You must decide whether to delete or merge the data >> for >> each duplicated name. >> >> f) Once you have completed the cleanup, exit Windows Live >> >> g) Sign out from Windows Live Messenger. Then sign in again. >> Windows Live Messenger will re-import your contacts list and this >> time, >> there should be no duplicates. >> >> Duplication seems to occur, if you try to add a contact via the >> Windows >> Live Messenger window and/or via the Windows Live Mail program - and >> the >> same name is already recorded elsewhere. For the future, I have >> found >> that the best way to prevent duplicates is to use the Hotmail webmail >> interface only, every time you need to make all add or delete a >> contact. >> >> >> >> "Atish Kapur" <Atish Kapur@discussions.microsoft.com> wrote in >> message >> news:538A335A-E2F0-4C3A-95BC-4CFEDD1B56CF@microsoft.com... >> > Respected sir >> > >> > i am using Live messenger on a Vista Business PC. >> > i am facing the problem of multiple entries in my contact list. for >> > example >> > if i type the name "Amanda" in my list , actually there is only >> > once >> > contact >> > with that name , but it shows me 3 or 4 contacts with the same name >> > and >> > ID.But only one of them shows online when the contact is actually >> > online. >> > this case has happened with almost my all contact list. i have a >> > contact list >> > of 300 but now it shows a list of 1500 contacts. >> > and when i log in from my id from a system which is using XP and >> > using >> > same >> > version of messenger the contact list shows only 300 contacts >> > Please Guide what needs to be done. >> > i have also formated my system 3 days back! >> > please reply on atishkapur@hotmail.com >> > Regards >> > Atish >> > if reqired i can sedn a snap shot of it also >> >> >> >> >> |
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