| Subject: KB952249 Hotfix not working - can't extract compressed file |
| Group: microsoft.public.windows.vista.file_management |
| Date: 6/18/2008 9:18:01 AM |
| From: =?Utf-8?B?Y2xheWdh?= [Email Address Protection] |
I'm not sure if this issue qualifies for free support - I may try that later - but it's probably worth posting here regardless. I ran into the bug described in KB952249 after I compressed a large dvr-ms file so that it would fit onto a DVD+R DL disk. I then downloaded the hotfix, successfully installed it, rebooted the computer, and tried to extract the file from the DVD to a temp folder on one of my system's hard drives (which has over 150 GB of free space btw). The following error alert comes up just before the extraction process finishes: "Copy File An unexpected error is preventing the operation. Make a note of this error code, which might be useful if you get additional help to resolve this problem: Error 0x800004005: Unspecified error Try Again | Cancel" This alert is identical to the one described in KB952249 except it says "Copy File" not "Copy Folder" and has no Skip option. Some things to note: 1) the preceding alert described in the KB article ("There is already a file with the same name as the folder name you specified. Specify a different name.") does not appear. 2) pressing Try Again in the above alert just results in the same alert coming up. 3) pressing Cancel exits the process with no extracted file in the target directory. 4) this bug results in much wasted energy and user time because the error happens at the end of the process. 5) My system is running Vista Ultimate SP1. This is a serious bug and installing the hotfix hasn't fixed it on my system at least. If this is reproducible, because the bug may involve data loss (i.e. when the compressed file is the only copy retained), Microsoft should address this quickly. As I said above, I'll most likely make a support call on this, but if anybody has information of general interest about this, please post it as soon as possible. |
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