Windows Vista Beta | WinVistaBeta.com - Message | Subscriber Downloads Failure

November 23, 2008  
Subject: Subscriber Downloads Failure
Group: microsoft.public.msdn.general
Date: 6/11/2008 8:15:33 AM
From: "Lawrence Groves" [Email Address Protection]

Hi all,

Over the last few days I don't seem to be able to get into subscriber
downloads at MSDN anymore. Having logged in (successfully) I get the
following error when I hit the link on the main page:


An Error Has Occurred
There was an unexpected error while retrieving your benefit data and we
cannot process your request.

You can try to:
Close your browser and retry the operation again in a few minutes.
Contact Support
Read the On-Line Self Help

Reference Id: 5B5EC603

This error has been logged with the reference number noted above. Please
use this reference number if you contact support.


I get a different error if I try to go via the 'New Subscriber Downloads'
link. The result is the same, I can't download anything!!

Anyone else having the same problem? I'm in the UK and have tried it on two
different systems (that both normally work).

TIA, Loz.


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Subject: Re: Subscriber Downloads Failure
Group: microsoft.public.msdn.general
Date: 6/12/2008 8:18:05 AM
From: "Lawrence Groves" [Email Address Protection]

"Steen Larsen" <SteenLarsen@discussions.microsoft.com> wrote in message
news:BE4310D0-B695-4D8D-ABE1-875443E7EA49@microsoft.com...
>I am a Technet subscriber and have had the same problem for 3 days. The
> Conscierge have told me that it is a problem which is being worked on. I
> hope
> so!! My testbed build is now 3 days delayd :-(
>
> Best regards
> Steen

Thanks for the information Steen. Hopefully, they will get a move on!!!

Loz.


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