| Subject: Vista Ultimate Rebooting |
| Group: microsoft.public.windows.vista.general |
| Date: 5/13/2008 8:36:04 AM |
| From: =?Utf-8?B?Z2VlbWFu?= [Email Address Protection] |
I have a computer running Vista Ultimate w/ all the latest updates (including SP1) and latest drivers/bios from the manufacturer and my computer looks like it is rebooting randomly in the middle of the night. I noticed I leave it on all the time and my apps are closed. When I look in the event log, it says: The previous system shutdown at 4:02:19 AM on 5/13/2008 was unexpected. I also checked if there are any memory dumps and there aren't any. I'm stumpted why this is happening if this is due to a hardware failure or a software/driver crash related issue. How do I go about figuring this out? There are no other events in the logs that tell me anything. Thanks |
| Back |
| Subject: Re: Vista Ultimate Rebooting |
| Group: microsoft.public.windows.vista.general |
| Date: 6/21/2008 10:41:19 AM |
| From: chrisevans [Email Address Protection] |
Colin Barnhorst;754226 Wrote: > You may have overheating. Have you checked in the Event Viewer for any > serious events? > > "chrisevans" <guest@xxxxxx-email.com> wrote in message > news:703e023af038c59233487ed1138fb310@xxxxxx-gateway.com...> > > > > > > > > I am running Windows Home Premium and have exactly the same random > > > problem, except that it doesn't re-boot, it simply fails to respond > > in > > > the morning and after forcing a re-boot, the event log states: > > > The previous system shutdown at x:xx:xx AM on x/x/xx was unexpected. > > > > > > Still trying to find out why. Have disabled Live Update from > > > auto-installing and I have turned off all power-saving options in > > case > > > it was connected with a hibernation wake-up, but still getting it (3 > > > times this week, 4 times last week). Did you find a solution? > > > > > > > > > -- > > > chrisevans > > Yep - I check every time it happens but there are no events prior to the reported system shutdown other than Live Updates and no other issues reported in any of the logs. I thought about overheating, but the random nature of the shutdowns (sometimes 3am, sometimes 11.30pm, but never in the heat of the day when I am using the PC) and the fact that it will sometimes run 3 or 4 days before it happens suggests that heat is unlikely to play a part. -- chrisevans |
| Back |
| Subject: Re: Vista Ultimate Rebooting |
| Group: microsoft.public.windows.vista.general |
| Date: 6/21/2008 11:35:38 AM |
| From: "Colin Barnhorst" [Email Address Protection] |
Not at all. It depends on the component. If the cpu throttles down some fans may be shutting off instead of slowing down. Things like that. You may be right and I am just speculating on the point, but don't discount thermal issues. Check all connectors, reseat cards, and see if you can check the fans and ventilation. Computers don't shut down randomly. They do so for a reason. Start troubleshooting with the hardware then move on to the system software and finally look at the third party stuff. "chrisevans" <guest@unknown-email.com> wrote in message news:a522f9def2f2d4940c11da4c05c356b1@nntp-gateway.com... > > Colin Barnhorst;754226 Wrote: >> You may have overheating. Have you checked in the Event Viewer for any >> serious events? >> >> "chrisevans" <guest@xxxxxx-email.com> wrote in message >> news:703e023af038c59233487ed1138fb310@xxxxxx-gateway.com...> > > >> > > >> > > I am running Windows Home Premium and have exactly the same random >> > > problem, except that it doesn't re-boot, it simply fails to respond >> > in >> > > the morning and after forcing a re-boot, the event log states: >> > > The previous system shutdown at x:xx:xx AM on x/x/xx was unexpected. >> > > >> > > Still trying to find out why. Have disabled Live Update from >> > > auto-installing and I have turned off all power-saving options in >> > case >> > > it was connected with a hibernation wake-up, but still getting it (3 >> > > times this week, 4 times last week). Did you find a solution? >> > > >> > > >> > > -- >> > > chrisevans > > > > Yep - I check every time it happens but there are no events prior to > the reported system shutdown other than Live Updates and no other issues > reported in any of the logs. I thought about overheating, but the random > nature of the shutdowns (sometimes 3am, sometimes 11.30pm, but never in > the heat of the day when I am using the PC) and the fact that it will > sometimes run 3 or 4 days before it happens suggests that heat is > unlikely to play a part. > > > -- > chrisevans |
| Back |
| Subject: Re: Vista Ultimate Rebooting |
| Group: microsoft.public.windows.vista.general |
| Date: 6/22/2008 12:04:37 AM |
| From: chrisevans [Email Address Protection] |
Colin Barnhorst;754332 Wrote: > Not at all. It depends on the component. If the cpu throttles down some > fans may be shutting off instead of slowing down. Things like that. You > may be right and I am just speculating on the point, but don't discount > thermal issues. Check all connectors, reseat cards, and see if you can > check the fans and ventilation. Computers don't shut down randomly. > They > do so for a reason. Start troubleshooting with the hardware then move > on to > the system software and finally look at the third party stuff. > > "chrisevans" <guest@xxxxxx-email.com> wrote in message > news:a522f9def2f2d4940c11da4c05c356b1@xxxxxx-gateway.com...> > > > > > > > > Colin Barnhorst;754226 Wrote:> > > > > > > > >> You may have overheating. Have you checked in the Event Viewer for > > > any > > > >> serious events? > > > >> > > > >> "chrisevans" <guest@xxxxxx-email.com> wrote in message > > > >> news:703e023af038c59233487ed1138fb310@xxxxxx-gateway.com...> > >> > > > > > > > > > Yep - I check every time it happens but there are no events prior > > to > > > the reported system shutdown other than Live Updates and no other > > issues > > > reported in any of the logs. I thought about overheating, but the > > random > > > nature of the shutdowns (sometimes 3am, sometimes 11.30pm, but > > never in > > > the heat of the day when I am using the PC) and the fact that it > > will > > > sometimes run 3 or 4 days before it happens suggests that heat is > > > unlikely to play a part. > > > > > > > > > -- > > > chrisevans > > Thanks for that, Colin. I have checked fan speeds and temps from BIOS, but of course this is only possible when the machine is running OK. I will give the internals a good look over next week when I have a bit more time. -- chrisevans |
| Back |