Windows Vista Beta | WinVistaBeta.com - Message | Computer running SOOO SLOW

May 16, 2008  
Subject: Computer running SOOO SLOW
Group: microsoft.public.windows.vista.general
Date: 5/11/2008 12:59:48 PM
From: "Denise" [Email Address Protection]

Hi,
i've been running my computer pretty much without problems. Recently I have
noticed a real slow down in performance. I currently have Spybot S&D, and
the purchased version of AVG installed. Thinking that perhaps one of these
programs may be causing some kind of problem, I disabled both of them, but
to no avail.
I run spyware searches and virus searches daily, which never really show up
any thing of concern. I delete cookies etc on a daily basis too. My
computer doesnt need defragged.
Could anyone give me any ideas as to what could be slowing it down so much.
I tried to access my company site to process some work stuff and it took
forever and a day to load what would normally be a couple of seconds.
My computer is only about 8 months old, Intel Core Duo CPU, Memory 2047MB,
32 Bit O.S, with a Windows experience Index rating of 5.5.
Any help or advice greatly appreciated, P.S, running Vista Professional.

Denise


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Subject: Re: Computer running SOOO SLOW
Group: microsoft.public.windows.vista.general
Date: 5/11/2008 1:13:45 PM
From: "Mr. Arnold" [Email Address Protection]


"Denise" <denise@microsoft.com> wrote in message
news:OtzLj75sIHA.1316@TK2MSFTNGP06.phx.gbl...
> Hi,
> i've been running my computer pretty much without problems. Recently I
> have noticed a real slow down in performance. I currently have Spybot
> S&D, and the purchased version of AVG installed.

They can and do miss zero day exploits, meaning that they can't detect
anything 100% of the time, because it's new.

> Thinking that perhaps one of these programs may be causing some kind of
> problem, I disabled both of them, but to no avail.

They are not the problem.

> I run spyware searches and virus searches daily, which never really show
> up any thing of concern. I delete cookies etc on a daily basis too. My
> computer doesnt need defragged.

See above

> Could anyone give me any ideas as to what could be slowing it down so
> much.
> I tried to access my company site to process some work stuff and it took
> forever and a day to load what would normally be a couple of seconds.
> My computer is only about 8 months old, Intel Core Duo CPU, Memory 2047MB,
> 32 Bit O.S, with a Windows experience Index rating of 5.5.
> Any help or advice greatly appreciated, P.S, running Vista Professional.

Now, it may not be malware, but your symptoms seem that you have something
running on the computer that you don't know about that could be just that.
That's why you must use the proper tools to help you look, Process Explorer
is one of them.

PE will let you look at running processes. PE will also let you look inside
a running process to see what it is hosting, other processes including
malware.

PE menu Tools/View/Show Lower Pane/Show all DLL(s), which will allow you to
look at what processes running in the upper pane that are hosting processes
in the lower pane.

You can right-click a line in the upper pane and go to Properties to see
more information like what process that a given process in the upper pane is
using the most processing with in the given process.

You can also use CurrPorts to see if there is something connecting to the
Internet that you don't know about, which can be used instead of Active
Ports that doesn't run on Vista.

<http://www.windowsecurity.com/articles/Hidden_Backdoors_Trojan_Horses_and_Rootkit_Tools_in_a_Windows_Environment.html>
http://technet.microsoft.com/en-us/sysinternals/default.aspx
http://www.nirsoft.net/utils/cports.html

Sometimes, you have to go look for yourself and see what is running on the
computer.




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Subject: Re: Computer running SOOO SLOW
Group: microsoft.public.windows.vista.general
Date: 5/11/2008 1:40:44 PM
From: "Denise" [Email Address Protection]

"Mr. Arnold" <MR. Arnold@Arnold.com> wrote in message
news:%23WnsIO6sIHA.5068@TK2MSFTNGP02.phx.gbl...
>
> "Denise" <denise@microsoft.com> wrote in message
> news:OtzLj75sIHA.1316@TK2MSFTNGP06.phx.gbl...
>> Hi,
>> i've been running my computer pretty much without problems. Recently I
>> have noticed a real slow down in performance. I currently have Spybot
>> S&D, and the purchased version of AVG installed.
>
> They can and do miss zero day exploits, meaning that they can't detect
> anything 100% of the time, because it's new.
>
>> Thinking that perhaps one of these programs may be causing some kind of
>> problem, I disabled both of them, but to no avail.
>
> They are not the problem.
>
>> I run spyware searches and virus searches daily, which never really show
>> up any thing of concern. I delete cookies etc on a daily basis too. My
>> computer doesnt need defragged.
>
> See above
>
>> Could anyone give me any ideas as to what could be slowing it down so
>> much.
>> I tried to access my company site to process some work stuff and it took
>> forever and a day to load what would normally be a couple of seconds.
>> My computer is only about 8 months old, Intel Core Duo CPU, Memory
>> 2047MB, 32 Bit O.S, with a Windows experience Index rating of 5.5.
>> Any help or advice greatly appreciated, P.S, running Vista Professional.
>
> Now, it may not be malware, but your symptoms seem that you have something
> running on the computer that you don't know about that could be just that.
> That's why you must use the proper tools to help you look, Process
> Explorer
> is one of them.
>
> PE will let you look at running processes. PE will also let you look
> inside
> a running process to see what it is hosting, other processes including
> malware.
>
> PE menu Tools/View/Show Lower Pane/Show all DLL(s), which will allow you
> to
> look at what processes running in the upper pane that are hosting
> processes
> in the lower pane.
>
> You can right-click a line in the upper pane and go to Properties to see
> more information like what process that a given process in the upper pane
> is
> using the most processing with in the given process.
>
> You can also use CurrPorts to see if there is something connecting to the
> Internet that you don't know about, which can be used instead of Active
> Ports that doesn't run on Vista.
>
> <http://www.windowsecurity.com/articles/Hidden_Backdoors_Trojan_Horses_and_Rootkit_Tools_in_a_Windows_Environment.html>
> http://technet.microsoft.com/en-us/sysinternals/default.aspx
> http://www.nirsoft.net/utils/cports.html
>
> Sometimes, you have to go look for yourself and see what is running on the
> computer.
>
>
>

thanks so much for replying so promptly to my problem. Firstly is Process
Explorer easy to interpret? I really am a novice regarding not only
computer performance but the running of the things too. I basically hope to
switch on and access any necessary sites and information required without
hopefully incurring any problems.
Obviously something somewhere is causing things to run slowly, so annoying
after experiencing a computer that ran so fast and efficiently! Is there
any additional info i need prior to accessing Processing Explorer?
Thanks for your time in advance

Kind Regards

Denise


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Subject: Re: Computer running SOOO SLOW
Group: microsoft.public.windows.vista.general
Date: 5/11/2008 2:12:17 PM
From: "Dave" [Email Address Protection]

Denise wrote:
> Hi,
> i've been running my computer pretty much without problems. Recently
> I have noticed a real slow down in performance. I currently have
> Spybot S&D, and the purchased version of AVG installed. Thinking
> that perhaps one of these programs may be causing some kind of
> problem, I disabled both of them, but to no avail.
> I run spyware searches and virus searches daily, which never really
> show up any thing of concern. I delete cookies etc on a daily basis
> too. My computer doesnt need defragged.
> Could anyone give me any ideas as to what could be slowing it down so
> much. I tried to access my company site to process some work stuff
> and it took forever and a day to load what would normally be a couple
> of seconds. My computer is only about 8 months old, Intel Core Duo CPU, Memory
> 2047MB, 32 Bit O.S, with a Windows experience Index rating of 5.5.
> Any help or advice greatly appreciated, P.S, running Vista
> Professional.
> Denise

You could download and run HijackThis.

It's a small program that records everything that
is started when you boot your machine up.
It looks rather technical but don't let that put you off.
It will produce a display (and an optional log file) which you can then compare
with the ' Info' information given in the program.

When you have run a scan, click on the Info button under 'Other stuff'
The entries are described there.

Also you can select an item and click on ' Info on selected item' for more information.

You can also post the log file here. Somebody may spot something.

http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html






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Subject: Re: Computer running SOOO SLOW
Group: microsoft.public.windows.vista.general
Date: 5/11/2008 2:41:05 PM
From: "Dave" [Email Address Protection]

Mr. Arnold wrote:

[snip]

> You can also use CurrPorts to see if there is something connecting to
> the Internet that you don't know about, which can be used instead of
> Active Ports that doesn't run on Vista.
>
> http://www.nirsoft.net/utils/cports.html
>

That looks like a handy tool, thanks for the link.




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