| Subject: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/9/2008 5:38:08 AM |
| From: "BK" [Email Address Protection] |
I use Windows XP and am trying to help my neighbor who is using Vista. He system has "suddenly" (don't you hate that??) started running so slowly that it is even difficult for me to try to analyze what's going on. I was able to check her startup folder and verify that there isn't anything unusual in there trying to open. Tried to bring up task manager but after 8 minutes of watching the little circle spinning, we tried to move onto something else. The "processing" light on her CPU continues to flash as though it's doing something, but it literally takes 7 or 8 minutes for anything to open. Obviously, something is running in the background, but I don't know how to detect it and turn it off. Any suggestions?? |
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| Subject: Re: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/9/2008 5:57:53 AM |
| From: Malke [Email Address Protection] |
BK wrote: > I use Windows XP and am trying to help my neighbor who is using Vista. > > He system has "suddenly" (don't you hate that??) started running so slowly > that it is even difficult for me to try to analyze what's going on. I was > able to check her startup folder and verify that there isn't anything > unusual in there trying to open. > > Tried to bring up task manager but after 8 minutes of watching the little > circle spinning, we tried to move onto something else. The "processing" > light on her CPU continues to flash as though it's doing something, but it > literally takes 7 or 8 minutes for anything to open. > > Obviously, something is running in the background, but I don't know how to > detect it and turn it off. What happens in Safe Mode? Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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| Subject: Re: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/9/2008 6:32:47 AM |
| From: "BK" [Email Address Protection] |
I started up in safe mode and was able to move around among programs much better. In safe mode is where I was able to check her start up folder and verify there wasn't anything unusual in there. But I didn't seem to be able to run any diagnostics in safe mode, and I don't know what else to do in safe mode to fix it for when we open it normally. Can you help me out? "Malke" <malke@invalid.invalid> wrote in message news:%23ycgMRdsIHA.5068@TK2MSFTNGP02.phx.gbl... > BK wrote: > >> I use Windows XP and am trying to help my neighbor who is using Vista. >> >> He system has "suddenly" (don't you hate that??) started running so >> slowly >> that it is even difficult for me to try to analyze what's going on. I >> was >> able to check her startup folder and verify that there isn't anything >> unusual in there trying to open. >> >> Tried to bring up task manager but after 8 minutes of watching the little >> circle spinning, we tried to move onto something else. The "processing" >> light on her CPU continues to flash as though it's doing something, but >> it >> literally takes 7 or 8 minutes for anything to open. >> >> Obviously, something is running in the background, but I don't know how >> to >> detect it and turn it off. > > What happens in Safe Mode? > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! |
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| Subject: Re: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/9/2008 7:05:05 AM |
| From: Malke [Email Address Protection] |
BK wrote: > I started up in safe mode and was able to move around among programs much > better. In safe mode is where I was able to check her start up folder and > verify there wasn't anything unusual in there. But I didn't seem to be > able to run any diagnostics in safe mode, and I don't know what else to do > in safe mode to fix it for when we open it normally. Obviously something is running in Regular Mode that isn't running in Safe Mode. Do clean-boot troubleshooting to determine what this is. How to troubleshoot a problem by performing a clean boot in Windows Vista - http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135 At the risk of offending you - and I really, really don't want to offend you - possibly it would be a better solution for your neighbor to take her computer to a computer professional (not your local version of BigComputerStore/GeekSquad). You know your own skill level best, of course. Again, I'm not making this suggestion to offend you; I'm just being practical if your computer skills aren't that high. Malke -- MS-MVP Elephant Boy Computers www.elephantboycomputers.com Don't Panic! |
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| Subject: Re: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/9/2008 7:14:11 AM |
| From: "BK" [Email Address Protection] |
Absolutely no offense taken at all. I definitely do know my own limitations, and I just thought I might give it my best shot if there was something easy to try. I just don't know much about Vista at all since we are using XP. I think she may well be on her way to a computer professional. "Malke" <malke@invalid.invalid> wrote in message news:%230$$v2dsIHA.2068@TK2MSFTNGP05.phx.gbl... > BK wrote: > >> I started up in safe mode and was able to move around among programs much >> better. In safe mode is where I was able to check her start up folder >> and >> verify there wasn't anything unusual in there. But I didn't seem to be >> able to run any diagnostics in safe mode, and I don't know what else to >> do >> in safe mode to fix it for when we open it normally. > > Obviously something is running in Regular Mode that isn't running in Safe > Mode. Do clean-boot troubleshooting to determine what this is. > > How to troubleshoot a problem by performing a clean boot in Windows > Vista - > http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135 > > At the risk of offending you - and I really, really don't want to offend > you > - possibly it would be a better solution for your neighbor to take her > computer to a computer professional (not your local version of > BigComputerStore/GeekSquad). You know your own skill level best, of > course. > Again, I'm not making this suggestion to offend you; I'm just being > practical if your computer skills aren't that high. > > Malke > -- > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic! |
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| Subject: Re: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/9/2008 3:30:58 PM |
| From: "mikeyhsd" [Email Address Protection] |
This is a multi-part message in MIME format. ------=_NextPart_000_01D1_01C8B1FA.71C90940 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I'd suggest trying to locate a computer club in your/her area and see if = someone there might be able to help. the big name stores services are not known to be the best source for = tech help. and additionally they have been known to STEAL personal data from = computers in for repair/ mikeyhsd@sprintpcs.com "BK" <nospam@nospam.com> wrote in message = news:up5T27dsIHA.1772@TK2MSFTNGP03.phx.gbl... Absolutely no offense taken at all. I definitely do know my own=20 limitations, and I just thought I might give it my best shot if there = was=20 something easy to try. I just don't know much about Vista at all = since we=20 are using XP. I think she may well be on her way to a computer=20 professional. "Malke" <malke@invalid.invalid> wrote in message=20 news:%230$$v2dsIHA.2068@TK2MSFTNGP05.phx.gbl... > BK wrote: > >> I started up in safe mode and was able to move around among = programs much >> better. In safe mode is where I was able to check her start up = folder=20 >> and >> verify there wasn't anything unusual in there. But I didn't seem = to be >> able to run any diagnostics in safe mode, and I don't know what = else to=20 >> do >> in safe mode to fix it for when we open it normally. > > Obviously something is running in Regular Mode that isn't running in = Safe > Mode. Do clean-boot troubleshooting to determine what this is. > > How to troubleshoot a problem by performing a clean boot in Windows=20 > Vista - > http://support.microsoft.com/default.aspx?scid=3Dkb;EN-US;929135 > > At the risk of offending you - and I really, really don't want to = offend=20 > you > - possibly it would be a better solution for your neighbor to take = her > computer to a computer professional (not your local version of > BigComputerStore/GeekSquad). You know your own skill level best, of=20 > course. > Again, I'm not making this suggestion to offend you; I'm just being > practical if your computer skills aren't that high. > > Malke > --=20 > MS-MVP > Elephant Boy Computers > www.elephantboycomputers.com > Don't Panic!=20 ------=_NextPart_000_01D1_01C8B1FA.71C90940 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Diso-8859-1"> <META content=3D"MSHTML 6.00.6001.18023" name=3DGENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#ffffff> <DIV><FONT face=3DArial size=3D2>I'd suggest trying to locate a computer = club in=20 your/her area and see if someone there might be able to = help.</FONT></DIV> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> <DIV><FONT face=3DArial size=3D2>the big name stores services are not = known to be=20 the best source for tech help.</FONT></DIV> <DIV><FONT face=3DArial size=3D2>and additionally they have been known = to STEAL=20 personal data from computers in for repair/</FONT></DIV> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> <DIV> </DIV> <DIV> <P> </P> <P><FONT color=3D#ff0000> <MARQUEE scrollAmount=3D2 scrollDelay=3D9 behavior=3Dalternate = width=3D"35%"=20 bgColor=3D#ffff00 height=3D22><A=20 href=3D"mailto:mikeyhsd@sprintpcs.com">mikeyhsd@sprintpcs.com</A></MARQUE= E></FONT></P> <P> </P></DIV> <BLOCKQUOTE=20 style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; = BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV>"BK" <<A = href=3D"mailto:nospam@nospam.com">nospam@nospam.com</A>>=20 wrote in message <A=20 = href=3D"news:up5T27dsIHA.1772@TK2MSFTNGP03.phx.gbl">news:up5T27dsIHA.1772= @TK2MSFTNGP03.phx.gbl</A>...</DIV>Absolutely=20 no offense taken at all. I definitely do know my own = <BR>limitations,=20 and I just thought I might give it my best shot if there was=20 <BR>something easy to try. I just don't know much about Vista at = all=20 since we <BR>are using XP. I think she may well be on her = way to a=20 computer <BR>professional.<BR><BR><BR>"Malke" <<A=20 href=3D"mailto:malke@invalid.invalid">malke@invalid.invalid</A>> = wrote in=20 message <BR><A=20 = href=3D"news:%230$$v2dsIHA.2068@TK2MSFTNGP05.phx.gbl">news:%230$$v2dsIHA.= 2068@TK2MSFTNGP05.phx.gbl</A>...<BR>>=20 BK wrote:<BR>><BR>>> I started up in safe mode and was able = to move=20 around among programs much<BR>>> better. In safe mode is = where I=20 was able to check her start up folder <BR>>> and<BR>>> = verify=20 there wasn't anything unusual in there. But I didn't seem to=20 be<BR>>> able to run any diagnostics in safe mode, and I don't = know what=20 else to <BR>>> do<BR>>> in safe mode to fix it for when we = open it=20 normally.<BR>><BR>> Obviously something is running in Regular = Mode that=20 isn't running in Safe<BR>> Mode. Do clean-boot troubleshooting to = determine=20 what this is.<BR>><BR>> How to troubleshoot a problem by = performing a=20 clean boot in Windows <BR>> Vista -<BR>> <A=20 = href=3D"http://support.microsoft.com/default.aspx?scid=3Dkb;EN-US;929135"= >http://support.microsoft.com/default.aspx?scid=3Dkb;EN-US;929135</A><BR>= ><BR>>=20 At the risk of offending you - and I really, really don't want to = offend=20 <BR>> you<BR>> - possibly it would be a better solution for your = neighbor to take her<BR>> computer to a computer professional (not = your=20 local version of<BR>> BigComputerStore/GeekSquad). You know your = own skill=20 level best, of <BR>> course.<BR>> Again, I'm not making this = suggestion=20 to offend you; I'm just being<BR>> practical if your computer = skills aren't=20 that high.<BR>><BR>> Malke<BR>> -- <BR>> MS-MVP<BR>> = Elephant=20 Boy Computers<BR>> <A=20 = href=3D"http://www.elephantboycomputers.com">www.elephantboycomputers.com= </A><BR>>=20 Don't Panic! <BR><BR></BLOCKQUOTE></BODY></HTML> ------=_NextPart_000_01D1_01C8B1FA.71C90940-- |
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| Subject: Re: Suddenly Slow |
| Group: microsoft.public.windows.vista.performance_maintenance |
| Date: 5/10/2008 4:30:28 AM |
| From: Charlie Tame [Email Address Protection] |
What you can do to help is ask if she recalls anything at all that happened "Just Before", for example thunderstorm, power outage etc. Did she try to install or do anything unusual. Also, see if she can dig out the original driver CDs and things to take to the store, the technician may get some clues from those. Personally I would stand losing stuff and just reinstall - and then buy Acronis True Image for next time. This is quite possibly a corrupted driver, maybe motherboard driver or some chipset driver, or it could even be that the filesystem has been damaged, it could also be a hardware fault. Usually these things occur when power outages take place. Anyone who has valuable data is wise to invest in a cheap UPS, they help a lot. Vista, XP, Linux you name it will all suffer the same trouble from power outages. BK wrote: > Absolutely no offense taken at all. I definitely do know my own > limitations, and I just thought I might give it my best shot if there was > something easy to try. I just don't know much about Vista at all since we > are using XP. I think she may well be on her way to a computer > professional. > > > "Malke" <malke@invalid.invalid> wrote in message > news:%230$$v2dsIHA.2068@TK2MSFTNGP05.phx.gbl... >> BK wrote: >> >>> I started up in safe mode and was able to move around among programs much >>> better. In safe mode is where I was able to check her start up folder >>> and >>> verify there wasn't anything unusual in there. But I didn't seem to be >>> able to run any diagnostics in safe mode, and I don't know what else to >>> do >>> in safe mode to fix it for when we open it normally. >> Obviously something is running in Regular Mode that isn't running in Safe >> Mode. Do clean-boot troubleshooting to determine what this is. >> >> How to troubleshoot a problem by performing a clean boot in Windows >> Vista - >> http://support.microsoft.com/default.aspx?scid=kb;EN-US;929135 >> >> At the risk of offending you - and I really, really don't want to offend >> you >> - possibly it would be a better solution for your neighbor to take her >> computer to a computer professional (not your local version of >> BigComputerStore/GeekSquad). You know your own skill level best, of >> course. >> Again, I'm not making this suggestion to offend you; I'm just being >> practical if your computer skills aren't that high. >> >> Malke >> -- >> MS-MVP >> Elephant Boy Computers >> www.elephantboycomputers.com >> Don't Panic! > > |
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