Windows Vista Beta | WinVistaBeta.com - Message | Problem with AVG Free 8, Vista Home Premium SP1 and IE7

July 05, 2008  
Subject: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/8/2008 9:40:36 AM
From: "Gordon" [Email Address Protection]

Installed Free AVG 8 here today on two systems - Vista Home Premium SP1 and
XP SP3 with IE7.
On the Vista machine, the installation of AVG 8 broke IE7 in opening a
second window - it just hung until the "not responding" message appeared.
I tried installing AVG without the surfsearch function, and without the
Linkscanner module - still couldn't open a second window in IE.
Uninstalling of AVG 8 cured the problem.

The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
perfectly normally.
Anyone seen this, and is there a fix?
(The reason I went for AVG is that it picked up a virus on my XP machine
that Avast! did not.....)


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/8/2008 9:44:19 AM
From: "Tom [Pepper] Willett" [Email Address Protection]

http://forum.grisoft.cz/freeforum/

"Gordon" <gbplinux@gmail.com.invalid> wrote in message
news:fvvae0$fiv$1@news.mixmin.net...
: Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
and
: XP SP3 with IE7.
: On the Vista machine, the installation of AVG 8 broke IE7 in opening a
: second window - it just hung until the "not responding" message appeared.
: I tried installing AVG without the surfsearch function, and without the
: Linkscanner module - still couldn't open a second window in IE.
: Uninstalling of AVG 8 cured the problem.
:
: The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
: perfectly normally.
: Anyone seen this, and is there a fix?
: (The reason I went for AVG is that it picked up a virus on my XP machine
: that Avast! did not.....)
:



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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/8/2008 9:51:45 AM
From: "Gordon" [Email Address Protection]

"Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:%23E6L9qSsIHA.1240@TK2MSFTNGP02.phx.gbl...
> http://forum.grisoft.cz/freeforum/
>

I've posted there already! No replies as yet.....


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/8/2008 10:00:47 AM
From: "PA Bear [MS MVP]" [Email Address Protection]

Did you uninstall Avast before you installed AVG 8.0?

If so, did you run the Avast removal tool (aswclear.exe) before you
installed AVG 8.0?

http://files.avast.com/files/eng/aswclear.exe

[SAVE aswclear.exe to your desktop & run manually, do not RUN it directly
from the download!]

Did you reinstall AVG 8.0 without the Safe Search and Link Scanner modules
without first uninstalling AVG 8.0 or did you uninstall AVG 8.0 first?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Gordon wrote:
> Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
> and
> XP SP3 with IE7.
> On the Vista machine, the installation of AVG 8 broke IE7 in opening a
> second window - it just hung until the "not responding" message appeared.
> I tried installing AVG without the surfsearch function, and without the
> Linkscanner module - still couldn't open a second window in IE.
> Uninstalling of AVG 8 cured the problem.
>
> The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
> perfectly normally.
> Anyone seen this, and is there a fix?
> (The reason I went for AVG is that it picked up a virus on my XP machine
> that Avast! did not.....)


Back
Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/8/2008 5:46:59 PM
From: "FromTheRafters" [Email Address Protection]

"Tom [Pepper] Willett" <tom@youreadaisyifyoudo.com> wrote in message
news:%23E6L9qSsIHA.1240@TK2MSFTNGP02.phx.gbl...
> http://forum.grisoft.cz/freeforum/
>
> "Gordon" <gbplinux@gmail.com.invalid> wrote in message
> news:fvvae0$fiv$1@news.mixmin.net...
> : Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
> and
> : XP SP3 with IE7.
> : On the Vista machine, the installation of AVG 8 broke IE7 in opening a
> : second window - it just hung until the "not responding" message
> appeared.
> : I tried installing AVG without the surfsearch function, and without the
> : Linkscanner module - still couldn't open a second window in IE.
> : Uninstalling of AVG 8 cured the problem.
> :
> : The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
> : perfectly normally.
> : Anyone seen this, and is there a fix?
> : (The reason I went for AVG is that it picked up a virus on my XP machine
> : that Avast! did not.....)

Strange symptoms indeed! I can't imagine what would cause them.
I *can* tell you that your last statement above would still be true
if you took an anti-virus from column 'a' and a different one from
column 'b' and substituted them for your choices. Sometimes it's
just a matter of what the vendor decides is worth alerting on and
sometimes it's just because they all miss something sometime.

Both of those anti-virus programs are 'adequate' IMO - so 'if
it ain't broke, don't fix it' applies.


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/8/2008 10:38:19 PM
From: "Gordon" [Email Address Protection]

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23ByT42SsIHA.2064@TK2MSFTNGP05.phx.gbl...
> Did you uninstall Avast before you installed AVG 8.0?
>
> If so, did you run the Avast removal tool (aswclear.exe) before you
> installed AVG 8.0?
>

I did uninstall Avast! through Control Panel-Programs and no I didn't run
the Avast! Removal tool. Didn't know there was one...however, I didn't run
that on the XP machine either, and IE7 functions perfectly normally on
that...


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/9/2008 12:44:54 AM
From: "Gordon" [Email Address Protection]

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23ByT42SsIHA.2064@TK2MSFTNGP05.phx.gbl...
> Did you uninstall Avast before you installed AVG 8.0?
>
> If so, did you run the Avast removal tool (aswclear.exe) before you
> installed AVG 8.0?
>
> http://files.avast.com/files/eng/aswclear.exe
>
> [SAVE aswclear.exe to your desktop & run manually, do not RUN it directly
> from the download!]
>
> Did you reinstall AVG 8.0 without the Safe Search and Link Scanner modules
> without first uninstalling AVG 8.0 or did you uninstall AVG 8.0 first?

Additional info - uninstalled Avast using the cleaner tool. Installed AVG
without Safesearch and Link scanner modules. No change in behaviour - IE7
still hangs on opening a second window - Firefox does NOT however.


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/9/2008 12:54:19 AM
From: "Gordon" [Email Address Protection]

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23ByT42SsIHA.2064@TK2MSFTNGP05.phx.gbl...
> Did you uninstall Avast before you installed AVG 8.0?


More info - if I use the File-New Window within IE7, everything works OK. If
I click on the IE7 icon either in the quick launch toolbar or on the start
menu, it doesn't.


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/9/2008 1:43:48 AM
From: "Don Varnau" [Email Address Protection]

Hi,
Try disabling other browser add-ons (not AVG) to see if there's a conflict
with another add-on.

Don
[MS MVP- IE]

"Gordon" <gbplinux@gmail.com.invalid> wrote in message
news:fvvae0$fiv$1@news.mixmin.net...
> Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
and
> XP SP3 with IE7.
> On the Vista machine, the installation of AVG 8 broke IE7 in opening a
> second window - it just hung until the "not responding" message appeared.
> I tried installing AVG without the surfsearch function, and without the
> Linkscanner module - still couldn't open a second window in IE.
> Uninstalling of AVG 8 cured the problem.
>
> The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
> perfectly normally.
> Anyone seen this, and is there a fix?
> (The reason I went for AVG is that it picked up a virus on my XP machine
> that Avast! did not.....)
>


Back
Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/9/2008 2:24:16 AM
From: "Gordon" [Email Address Protection]

"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:OG41WDbsIHA.3680@TK2MSFTNGP05.phx.gbl...
> Hi,
> Try disabling other browser add-ons (not AVG) to see if there's a conflict
> with another add-on.
>

Bingo! The Windows Live Toolbar Helper add-in seems to be the culprit.


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.internetexplorer.general,microsoft.public.windows.vista.security
Date: 5/9/2008 4:45:46 PM
From: "Don Varnau" [Email Address Protection]


"Gordon" <gbplinux@gmail.com.invalid> wrote in message
news:g0157u$flp$1@news.mixmin.net...

> "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
> news:OG41WDbsIHA.3680@TK2MSFTNGP05.phx.gbl...
> > Hi,
> > Try disabling other browser add-ons (not AVG) to see if there's a
conflict
> > with another add-on.

>
> Bingo! The Windows Live Toolbar Helper add-in seems to be the culprit.

Great. Thanks for the update.

Don


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Subject: RE: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/18/2008 11:32:30 PM
From: jmk94903

I have Vista Ultimate SP1 installed.&nbsp; I installed AVG Free 8.0, but I unselected the [B]Security Toolbar[/B] during the installation.I had no problem printing a web page in IE 7.Has anyone else tried AVG 8.0 without installing the Security Toolbar to confirm that the printing problem is in the toolbar?I suppose you could also try disabling the Security Toolbar in IE 7 if it is already installed.John


Post Originated from http://www.VistaForums.com Vista Support Forums

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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/18/2008 11:39:09 PM
From: "Christopher" [Email Address Protection]

I installed without toolbar and cannot print a web page in IE7. I also
installed without the web features and still no printing from IE7.

I just have the paid version now for anti-virus and anti-spy.span.


"jmk94903" wrote in message news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...
>I have Vista Ultimate SP1 installed.&nbsp; I installed AVG Free 8.0, but I
>unselected the [B]Security Toolbar[/B] during the installation.I had no
>problem printing a web page in IE 7.Has anyone else tried AVG 8.0 without
>installing the Security Toolbar to confirm that the printing problem is in
>the toolbar?I suppose you could also try disabling the Security Toolbar in
>IE 7 if it is already installed.John
>
>
> Post Originated from http://www.VistaForums.com Vista Support Forums


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/23/2008 3:11:20 PM
From: "robinb" [Email Address Protection]

what can't you print?
the only thing that cannot print are ads because AVG blocks those in the Web
shield on the pro version and Link Scanner on the free version
If you uncheck both you should be able to print
robin
"Christopher" <chrissie@lambo.org> wrote in message
news:58754461-6114-41A5-9452-C88E3EEB3469@microsoft.com...
>I installed without toolbar and cannot print a web page in IE7. I also
>installed without the web features and still no printing from IE7.
>
> I just have the paid version now for anti-virus and anti-spy.span.
>
>
> "jmk94903" wrote in message
> news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...
>>I have Vista Ultimate SP1 installed.&nbsp; I installed AVG Free 8.0, but I
>>unselected the [B]Security Toolbar[/B] during the installation.I had no
>>problem printing a web page in IE 7.Has anyone else tried AVG 8.0 without
>>installing the Security Toolbar to confirm that the printing problem is in
>>the toolbar?I suppose you could also try disabling the Security Toolbar in
>>IE 7 if it is already installed.John
>>
>>
>> Post Originated from http://www.VistaForums.com Vista Support Forums
>


Back
Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/23/2008 5:26:01 PM
From: Freakstone [Email Address Protection]


I can confirm that I've experienced the same problem on an OEM Dell
install of Vista Home Premium + post install SP1 with IE7 and AVG 8.
I've even used the AVG install switches that don't install the link
scanner (hidden switches, need to be used at command line, listed on
AVG's site) and still cannot print from IE7. There's nothing added to
IE, no toolbars, no addins apart from the basic Microsoft ones
installed by the OS.

IE7 print preview appears fine, print driver settings are all
available, when you send to print queue icon appears in systray but
shows no docs to print. All other apps print fine.

Removing AVG 8 resolves the issue. Have had to revert to AVG 7.5 for
the meantime.

robinb;3756958 Wrote:
> what can't you print?
> the only thing that cannot print are ads because AVG blocks those in
> the Web
> shield on the pro version and Link Scanner on the free version
> If you uncheck both you should be able to print
> robin
> "Christopher" <chrissie@lambo.org> wrote in message
> news:58754461-6114-41A5-9452-C88E3EEB3469@microsoft.com...
> >I installed without toolbar and cannot print a web page in IE7. I
> also
> >installed without the web features and still no printing from IE7.
> >
> > I just have the paid version now for anti-virus and anti-spy.span.
> >
> >
> > "jmk94903" wrote in message
> > news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...
> >>I have Vista Ultimate SP1 installed.&nbsp; I installed AVG Free 8.0,
> but I
> >>unselected the *Security Toolbar* during the installation.I had no
> >>problem printing a web page in IE 7.Has anyone else tried AVG 8.0
> without
> >>installing the Security Toolbar to confirm that the printing problem
> is in
> >>the toolbar?I suppose you could also try disabling the Security
> Toolbar in
> >>IE 7 if it is already installed.John
> >>
> >>
> >> Post Originated from http://www.VistaForums.com Vista Support
> Forums
> >


--
Freakstone
------------------------------------------------------------------------
Freakstone's Profile: http://forums.techarena.in/member.php?userid=50219
View this thread: http://forums.techarena.in/showthread.php?t=964352

http://forums.techarena.in


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/24/2008 12:10:21 AM
From: Gordon [Email Address Protection]

Freakstone wrote:
> I can confirm that I've experienced the same problem on an OEM Dell
> install of Vista Home Premium + post install SP1 with IE7 and AVG 8.
> I've even used the AVG install switches that don't install the link
> scanner (hidden switches, need to be used at command line, listed on
> AVG's site) and still cannot print from IE7. There's nothing added to
> IE, no toolbars, no addins apart from the basic Microsoft ones
> installed by the OS.
>
> IE7 print preview appears fine, print driver settings are all
> available, when you send to print queue icon appears in systray but
> shows no docs to print. All other apps print fine.
>
> Removing AVG 8 resolves the issue. Have had to revert to AVG 7.5 for
> the meantime.
>


Interesting - I also have Home Premium SP1 with AVG free version 8,
default install. Printing works OK in IE7 here....

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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/25/2008 1:16:29 AM
From: "Christopher" [Email Address Protection]

I cannot print anything that originates from IE7 - web page, banking, etc
etc
I can print anything else and I can print the pages if I use Firefox.
AVG's response is to switch off UAC.

"robinb" <robinbk9_nospam@msn.com> wrote in message
news:F032F587-53D8-4D36-8A03-848D77DCA9E1@microsoft.com...
> what can't you print?
> the only thing that cannot print are ads because AVG blocks those in the
> Web shield on the pro version and Link Scanner on the free version
> If you uncheck both you should be able to print
> robin
> "Christopher" <chrissie@lambo.org> wrote in message
> news:58754461-6114-41A5-9452-C88E3EEB3469@microsoft.com...
>>I installed without toolbar and cannot print a web page in IE7. I also
>>installed without the web features and still no printing from IE7.
>>
>> I just have the paid version now for anti-virus and anti-spy.span.
>>
>>
>> "jmk94903" wrote in message
>> news:%23XEHeoXuIHA.4492@TK2MSFTNGP02.phx.gbl...
>>>I have Vista Ultimate SP1 installed.&nbsp; I installed AVG Free 8.0, but
>>>I unselected the [B]Security Toolbar[/B] during the installation.I had no
>>>problem printing a web page in IE 7.Has anyone else tried AVG 8.0 without
>>>installing the Security Toolbar to confirm that the printing problem is
>>>in the toolbar?I suppose you could also try disabling the Security
>>>Toolbar in IE 7 if it is already installed.John
>>>
>>>
>>> Post Originated from http://www.VistaForums.com Vista Support Forums
>>
>


Back
Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/25/2008 1:58:36 AM
From: Mark Veldhuis [Email Address Protection]

> I cannot print anything that originates from IE7 - web page, banking, etc etc

Uninstall AVG 8 completely.
Then reinstall it, but this time without the AVG toolbar.
This should solve the problem.

--

Met vriendelijke groet,
Mark Veldhuis.



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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 5/25/2008 4:44:42 AM
From: "Christopher" [Email Address Protection]

I already completely uninstalled AVG 8.0 and reinstalled without the Toolbar
and Web Features. No difference.


"Mark Veldhuis" <me@privacy.net> wrote in message
news:O689GWkvIHA.4476@TK2MSFTNGP06.phx.gbl...
>> I cannot print anything that originates from IE7 - web page, banking, etc
>> etc
>
> Uninstall AVG 8 completely.
> Then reinstall it, but this time without the AVG toolbar.
> This should solve the problem.
>
> --
>
> Met vriendelijke groet,
> Mark Veldhuis.
>
>


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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 6/9/2008 2:52:46 PM
From: jmk94903 [Email Address Protection]


> "jmk94903" wrote:
>
> > I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I
> unselected the *Security Toolbar* during the installation.I had no
> problem printing a web page in IE 7.Has anyone else tried AVG 8.0
> without installing the Security Toolbar to confirm that the printing
> problem is in the toolbar?I suppose you could also try disabling the
> Security Toolbar in IE 7 if it is already installed.John
> >
> >
> > Post Originated from http://www.VistaForums.com Vista Support Forums
> >This is not correct as has been shown by others on this list.

My error was due to the fact that I was printing to a networked printer
and not a locally attached printer. For some reason, network printers
do work with IE7 and AVG 8.0 Free.

As I added later, turning off UAC seems the only work-around.

John


--
jmk94903
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=964352

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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 6/17/2008 8:19:28 AM
From: "Robinb" [Email Address Protection]

actually avg 8.0 free should have nothing to do with printing or network
printing
if you were using avg 8.0 with firewall then you might have to add the
printer to the firewall settings
I am running AVG without the tool bar.
You can reinstall the program but this time do it as a repair and uncheck
the tool bar option
robin
"jmk94903" <jmk94903.3ardrc@DoNotSpam.com> wrote in message
news:jmk94903.3ardrc@DoNotSpam.com...
>
>> "jmk94903" wrote:
>>
>> > I have Vista Ultimate SP1 installed. I installed AVG Free 8.0, but I
>> unselected the *Security Toolbar* during the installation.I had no
>> problem printing a web page in IE 7.Has anyone else tried AVG 8.0
>> without installing the Security Toolbar to confirm that the printing
>> problem is in the toolbar?I suppose you could also try disabling the
>> Security Toolbar in IE 7 if it is already installed.John
>> >
>> >
>> > Post Originated from http://www.VistaForums.com Vista Support Forums
>> >This is not correct as has been shown by others on this list.
>
> My error was due to the fact that I was printing to a networked printer
> and not a locally attached printer. For some reason, network printers
> do work with IE7 and AVG 8.0 Free.
>
> As I added later, turning off UAC seems the only work-around.
>
> John
>
>
> --
> jmk94903
> ------------------------------------------------------------------------
> jmk94903's Profile: http://forums.techarena.in/member.php?userid=49760
> View this thread: http://forums.techarena.in/showthread.php?t=964352
>
> http://forums.techarena.in
>



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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 6/17/2008 8:29:44 AM
From: Malke [Email Address Protection]

Robinb wrote:

> actually avg 8.0 free should have nothing to do with printing or network
> printing

(snip)

But this *is* a known issue with AVG 8.0. Refer to the AVG user forums for
more information.

AVG Free Support Forum
http://freeforum.avg.com/

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

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Subject: Re: Problem with AVG Free 8, Vista Home Premium SP1 and IE7
Group: microsoft.public.windows.vista.security
Date: 6/17/2008 12:06:18 PM
From: "Robinb" [Email Address Protection]

i have avg 8.0 on 35 client computers and 10 of them are networking printers
with no issues
the rest are not but they can print just fine
robin
"Malke" <malke@invalid.invalid> wrote in message
news:O$sL57I0IHA.524@TK2MSFTNGP05.phx.gbl...
> Robinb wrote:
>
>> actually avg 8.0 free should have nothing to do with printing or network
>> printing
>
> (snip)
>
> But this *is* a known issue with AVG 8.0. Refer to the AVG user forums for
> more information.
>
> AVG Free Support Forum
> http://freeforum.avg.com/
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!



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