Windows Vista Beta | WinVistaBeta.com - Message | Unable to Remove Printers in Control Panel

July 19, 2008  
Subject: Unable to Remove Printers in Control Panel
Group: microsoft.public.windows.vista.print_fax_scan
Date: 5/7/2008 10:44:26 AM
From: mishutka [Email Address Protection]


I'm at my wits' end and don't know what to do next -- HELP!

I have Vista Home Premium on a 36-bit computer. I unstalled a local USB
Dell printer and it was working fine. Then it started printing tiny
letters, then stopped printing at all and printer icons disappeared
from the Control Panel.

I used Windows Update and installed Service Pack 1. The printer icons
are back, but there are now multiple copies of the printer which I'm
unable to delete. At restart, the printer prints the same page each
time.

I went into Services, stopped and restarted the spooler to no effect.
Would appreciate any thoughts on how to fix this.


--
mishutka
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Subject: Re: Unable to Remove Printers in Control Panel
Group: microsoft.public.windows.vista.print_fax_scan
Date: 5/7/2008 11:37:27 AM
From: "Alan Morris [MSFT]" [Email Address Protection]

right click on the printer
Run as administrator
Delete

Only the Owner can delete the printer when not running as administrator and
Plug and Play does not create the printer in the users context.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"mishutka" <mishutka.391ynd@DoNotSpam.com> wrote in message
news:mishutka.391ynd@DoNotSpam.com...
>
> I'm at my wits' end and don't know what to do next -- HELP!
>
> I have Vista Home Premium on a 36-bit computer. I unstalled a local USB
> Dell printer and it was working fine. Then it started printing tiny
> letters, then stopped printing at all and printer icons disappeared
> from the Control Panel.
>
> I used Windows Update and installed Service Pack 1. The printer icons
> are back, but there are now multiple copies of the printer which I'm
> unable to delete. At restart, the printer prints the same page each
> time.
>
> I went into Services, stopped and restarted the spooler to no effect.
> Would appreciate any thoughts on how to fix this.
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>



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Subject: Re: Unable to Remove Printers in Control Panel
Group: microsoft.public.windows.vista.print_fax_scan
Date: 5/16/2008 4:11:56 AM
From: mishutka [Email Address Protection]


I manually deleted the files from the .../spool/printers folder -- BUT
there are 2 persistent .shd files that won't delete ("file is in use")
even after reboot. Any ideas on how I can purge them? Many thanks!


--
mishutka
------------------------------------------------------------------------
mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
View this thread: http://forums.techarena.in/showthread.php?t=963633

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Subject: Re: Unable to Remove Printers in Control Panel
Group: microsoft.public.windows.vista.print_fax_scan
Date: 5/16/2008 5:02:46 AM
From: .Joe [Email Address Protection]


mishutka;713541 Wrote:
> I manually deleted the files from the .../spool/printers folder -- BUT
> there are 2 persistent .shd files that won't delete ("file is in use")
> even after reboot. Any ideas on how I can purge them? Many thanks!
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: 'mishutka's profile on TechArena Computer Hardware
> Support Forums of India'
> (http://forums.techarena.in/member.php?userid=48516)
> View this thread: 'Unable to Remove Printers in Control Panel - Vista
> Print and Fax' (http://forums.techarena.in/showthread.php?t=963633)
>
> 'TechArena Community - Technology and Computer Hardware Support Forums
> of India' (http://forums.techarena.in)

Try booting into safe mode and then try deleting them. I had a similar
issue with my printer and safe mode allowed me to delete the files.


--
.Joe

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